SpringHill Suites Reno

The hotel is fine, but service and housekeeping was terrible. They never cleaned our room durning the entire stay. I was told the first day that I needed to request it, so I did. They still never made it to our room. The manager didn't even try to make things smoother. Would not go back because of the customer service.

Quiet, everything great Clean rooms, good breakfast, polite and kind staff, fun pool/hot tub with windows. Surprisingly quiet at night considering how loudly the doors click when closing. We assumed we would hear each door around us. Somehow that noise doesn’t make it to where people sleep and we couldn’t hear any noise from above or below. We are light sleepers and did fine here.