Kasa檔案裡諾-塔霍

Easy check in. They allowed us early check in as well. The room was clean and we had plenty of room to store our luggage. Beds were clean and comfy. We communicated via text that we needed more linen and they arrived within 5 minutes. The only downfall was that I was able to hear my neighbors above me and next to me. Banging, hard walking and music were easily heard at all hours. We had a noise machine and it cut it all out. So other than that it was a really nice, updated and clean place to stay.

I loved all of the amenities that were available on property and how nice everything looked. Our 2 bedroom suite was very spacious and comfortable. Unfortunately the A/C in our unit was not working, thankfully the fans worked really well and it was not that hot.

Customer service is horrible. Worst nights of sleep I’ve ever had as the beds are tiny. Uncomfortable and the first room the bed was in the shape of a taco damn near . Location is good. Rooms and property is Clean but the bad out ways any of the good

As mentioned to the management, dishwasher leaked all over the floor, shower volume was so low that it was difficult to get wet,shower curtain was extremely short, causing water spillage on floor, previous tenant left trash in room, room smelled, and I checked under the bed and it was very dirty so I cleaned it myself, etc. Don’t like this place.

The Kasa Archive Shower Challenge The property was very well kept and clean throughout. I had an uncomfortable showering experience in two different units. Both had small showers where the shower head couldn't be adjusted to allow showering comfortably. the shower head is too high, I could barely reach it. water stream at chest height and couldn't was lower extremities because I had my back up to the wall already, I compared it to an RV shower. The cancelation policy with Kasa or other 3rd parties isn't in visitors favor. They charge for parking withing the gates. property did try to accommodate the first stay by charging for an upgrade but was waived due to my complaint; the 2nd stay no offer was made nor shower issue addressed. The design is the issue. A handheld, or a more maneuverable head, or a 90 degree drop vs the 45 degree may be good solutions.