里賈納智選假日套房飯店(Holiday Inn Express & Suites Regina Downtown)

No one at front desk when checking in, no free parking for hotel guests (15$ for parking in back alley in unsafe neighborhood, not in covered parkade) elevator buttons not working, room had a smell, breakfast gave our whole group stomach aches. Only positive is that beds were comfy.

What I liked - the pillows were good & they cleaned the room daily. What I didn't like: construction on 11th & Broad, access was a nightmare. The hotel smells. The breakfast is limited and not great, construction outside the window started by 6:30 am, air conditioning not working well. I would never go back

They charge you for parking, 15.00 per night. The entire building is confided to construction at the moment, you have to drive illegally up a one way to access parking. In that one way allley, there is an abundance of homeless and ************. The room has no fan in the bathroom, I found a bag wrapped around the smoke detector making it inoperable. My hands and neck smelled like cigarettes after the first hour in the bed… I don’t smoke, pretty rank: the gym isn’t too bad, the staff - very sub par. All and all, awful time there and the worst part, I knew not to complain based on my interactions with staff, I had zero faith that they would address concerns and it would have ultimately made my stay worse with prolonged negative interface. Don’t stay here. Point blank.

Great hotel in good downtown location. Unfortunately the street in front of the hotel was under construction and getting to the hotel, both driving and walking, was very difficult.

工作人員都很棒。與我通電話的那個女人非常有風度。 從停車場進入的門被打破，成為建築物另一側的唯一入口。 我們給了錯誤的房間類型，他們改變了它，但它仍然不是我想要的或認為我訂購的，但它更好。 酒店很舊。我們套裝中的拉出式沙發床很舊，我們的特大號床也很舊，已經不再使用了。水令人失望。我打電話給前台，因為在下午 5 點流水 1-2 分鐘後，它仍然很冷。他們說因為是這麼老的酒店，我們要開水5-10分鐘才有溫水。 淋浴瓷磚上有洞，我可以直接穿過牆壁看到，淋浴管道沒有固定在牆上，所以當轉動淋浴噴頭上的刻度盤時，整個淋浴噴頭和管道將移入牆壁至少 8 英寸。 我們住了兩晚，沒有人整理床鋪或帶來乾淨的毛巾。 他們還宣傳說早餐包括在內，我看到了讓熱食保持熱的火鍋的照片。他們真的不應該為早餐做廣告。他們有酸奶、麥片和麵包。我們住的這兩天，三個火鍋都是空的。我們去吃早餐，住在酒店的另一位客人向我們抱怨他期待一頓熱早餐，所以我知道不僅僅是我的家人感到失望。我付了 2 晚 332 美元。一半都不值

Staff were so friendly and accommodating. Room was spacious and clean. Came with microwave and min-fridge which was a bonus.