努特菲德修道院飯店及Spa

Disappointed to say the least. The decor/furniture in the room is tired and drab. We stayed in a room that had obviously had a leak above the window and there was an extensive water stain on the pelmet. While this is not a problem, it just doesn’t look great aesthetically. The breakfast was very good and the staff on this shift were really lovely. If you’re a party of more than two people however, you are seated at the rear of the restaurant. Only if you are a couple do you get to enjoy the views. The staff in the Spa are very helpful although you do have to walk around the back of the hotel and across a car park to reach it. I would say that customer service in some areas needs improvement.

I arrived today for a lovely spa break, which isn’t cheap. I have heard about this hotel since I was young - growing up in the area - so to come was a massive treat. The barman was absolutely miserable, would not give me a wine menu when I asked, the telly has basic channels - which for a hotel of this price surprised me. The spa is shabby, the pool was freezing. I assumed that given the price and the fact it was sold to me as a ‘handpicked hotel’ that it would be more upmarket.

This is our third stay at Nutfield, well I say our, myself and 14 year old Poppy Labrador! We booked direct with the hotel, being regular visitors to the HandPicked collection, one of the only hotel businesses I can find that treat the dog as a human, we get the room of choice by going direct, the general manager Richard oversaw our reservation perfectly, we were not disappointed. Beautiful suite with far reaching views over countryside towards Gatwick, the hardy suite has dual aspect floor tall windows, making it light & airy, plenty of room for human and Labrador too, with excellent easy chairs and dining table. We were treated very well over our 3 nights, dining in the bar and Alfresco on the terrace, mother & daughter team Kelly & Niamh in the restaurant & bar could not do enough for us, we felt very welcome. The weather was excellent, I made use of the spa on 2 occasions, having 2 treatments which were very relaxing in good quality treatment rooms and relaxation space, the pool and spa pool are fine but could do with a bit of an facilities upgrade, the shallow gradient of the pool is annoying to swim lengths and the spa pool is pretty basic for 2023, but nevertheless very clean and tidy. So another super visit and of course we will return.

我們剛剛在 The Cloisters 餐廳吃了 25 週年結婚紀念日大餐，從各方面來說都非常出色！阿卜杜勒是一位出色的主人，服務很棒，食物也很棒！我們點了廚師體驗菜單，其中有 8 道美味菜餚，我們都強烈推薦！份量非常好，我們離開時感覺很飽，但並沒有吃太飽和不舒服！這是一個特別的夜晚，我們度過了一段非常美好的時光！

My mum & I booked a spa day as a treat to look forward to in January and it certainly did not disappoint. We last came over 6 years ago and the service and quality of treatments remains the same. We really enjoyed the check in and welcome - where we had a hot drink prepared and a smoothie. I had a lovely express facial and body exfoliation and massage while my mum had an express back, shoulder and neck massage and luxury facial. All the treatments were wonderful and our therapists very attentive We both had a lovely lunch (recommend the salad bowls) - very tasty and generous portions. I liked that the spa manager checked in with us too. The spa area was not too overcrowded and we enjoyed the jacuzzi, spa, sauna and pool. Yes, the changing rooms look a little tired and well used in places, but everything worked well and had decent sized lockers, nice waterfall showers and good hairdryers. For the price, it was excellent, and you get quite a bit for your money, especially compared to other places. We had a thoroughly enjoyable and relaxing day and would definitely return.

My partner and I recently enjoyed a wonderful stay at Nutfield Priory Hotel, and it exceeded our expectations. Located not far from London, the hotel offers a serene escape with breathtaking views. The standout feature, however, was the impeccable service provided by the staff, Caroline, who was always there to great us at breakfast, was a delight—professional, warm, and attentive. Momoka at Reception was equally welcoming, and super helpful! The rooms were comfortable, the surroundings tranquil, and the overall experience was exceptional. Nutfield Priory Hotel, with its perfect blend of peaceful ambiance and outstanding service, comes highly recommended for a relaxing getaway. We can't wait to return.