雷德迪爾溫德姆套房麥客達飯店(Microtel Inn & Suites by Wyndham Red Deer)

Average hotel, showing a lot of wear for it’s age, feels cheap but it is cheap so expected that. Our issues arised the morning after our first night there when I realized we were sleeping in used sheets with makeup and hair all over them (I was not wearing make up and hair colour doesn’t match ours). We asked the housekeeper if she could change out linens when she made up the room as they were not fresh. She said yes. We came back to the room in the afternoon and they hadn’t made up our room. We then spoke to the front desk, explained the situation who apologized and assured us they would be changed before we came back from dinner. We came back from dinner to a made up room only to discover they just remade the bed with the old used linens. Went back down and just asked for new sheets to make the bed ourselves, obviously not trusting them at this point to make it fresh. We also paid for a room for 5 people, the room only has 2 queen beds. When we asked where the 5th person sleeps they said we had to pay $10 a night for a roll away. This wasn’t mentioned anywhere and we paid extra already for the 5th person.

Upon check-in i found the experience quite pleasant overall. The staff member great until she got to the part where she mentions the hotel amenities, thats where she lost me as it was clear she has done it hundreds of times, and it was far too fast to pick it all up. The lobby was nice and neat and the hotel appeared clean overall. I spilled some water on the carpet and took a small towel to mop it up and thats when i realized how terrible the carpet was. Extremely dirty without any effort on the cloth. Then after an hour of moving around and unpacking my wife noticed her new white socks where black on the bottom from the floor. Unacceptable and i had no time to address it with the staff on the way out unfortunately. There was also long black hair in the bathroom sink, definitely not ours LOL. There are many hotels in Red Deer, and we noticed in the evening there appeared to be a lot of workers and trucks in the parking lot. Maybe they dont mind the dirt, but not for us. I did not have breakfast which was included.

very satisfactory except for loud fridge in room and both my son and I felt the sheets weren’t as soft or comfortable as they could be. Lots of dining choices close by. However when booking online, it was extremely misleading to show the prices in what I thought was Canadian -why would it be American in Canada- and in very tiny print at bottom tell you it’s US $. My cost went from 216 Cnd online to 292$ at check-in. Very unhappy with that misleading advertising!! I would not have chosen a hotel at that price point.

All in all a good stay. The property is getting a bit dated and could use some new mattresses.

Long hair in pillow case and towels are like sandpaper .. heater was Noisey .. terrible beds .. coffee at breakfast was good

The room was smaller than expected but that made it more cozy. The room was clean. So glad I chose this hotel. We will be back.

Really enjoyed the pool with its water slide, hot tub and swimming pool combination. Check-in was quick and straightforward. We got a room right beside the pool; which worked well with kids and a small pup. The breakfast had eggs, bacon, pancakes, yoghurt, breads, fruit and juice; simply delicious . We would stay again.

Clean, quiet and good condition generally. This location has a bar that was closed when I was there so it may not always be as quiet. Not much road noise. Breakfast seating is a little tight, but food was good. The room had a huge walk in shower with a chair, no tub. Easy road access. I'd use it again.

Bed and pillows were really comfortable ! Shower could use a shelf to put your soap etc. Hair dryer just okay and TV did not have a guide. Staff at front desk came up to help and nope no guide. Googled on iPad. But excellent staff and breakfast in the morning. Wish they had a restaurant but one just across the parking lot. Super easy to get to. Close to Costco and shopping