雷丁Wargrave Nursery Plant Centre附近住宿

We booked a single night's stay at this hotel to visit family in Maidenhead. The hotel was clean, comfortable and in a wonderful setting on the river. We were all made to feel welcome from the moment we arrived, Ashley on reception was friendly and made us feel at home. We only ate breakfast in the restaurant but this was enjoyed by all, including my fussy children. We will stay again on our next family visit.

Fab hotel, warm welcome, delicious food, all staff were wonderful

We had a fantastic stay at this hotel! The staff was lovely and the rooms were very clean. Thanks for a great stay!

非常靠近市中心,晚上可以吃到食物。步行15分鐘即可到達火車站。房間整潔,浴室整潔。但是沒有設施。我12歲時又付了10英鎊提前入住。當時電梯不工作。

Penta Hotel Reading距離Reading Station步行約10分鐘,我們可以在大約30分鐘內輕鬆到達Paddington Station。酒店配備了我們需要的一切

總的來說,這是一個非常好的酒店,但真正使它很棒的是更多的工作人員培訓。工作人員都很可愛,但他們缺乏一點常識和管理。這家酒店似乎瞄準了高端市場,所以我們對一些員工的不良培訓感到驚訝。我們在那裏的兩個晚上酒吧後面的小夥子真的很好,但是哦,天哪,他太慢了。每次我們點了一杯飲料,我們都要告訴他我們想要的兩三次。他們沒有我想要的酒,而是把酒的清單遞給我,或者告訴我他們有什麼酒,他只是茫然地看着我,等着我問他是否有某種酒。當他倒了酒,他從來沒有告訴我們他們多少錢,他只是把卡片機器拿出來(他們不拿現金),我們付了錢。我們不得不要求一張卡片機收據,但從來沒有給我們一張收據,所以我們仍然不知道每個人的飲料多少錢。第一晚我們喝了一品脫大杯白葡萄酒,結果15.30p英鎊,第二晚兩杯大杯葡萄酒(一紅一白)達23.50p英鎊。我們入住期間,我們沒有時間提供收據。我們被送給顧客(甚至女士)的那半品脫和一品脫的眼鏡嚇了一跳,這些老式的有把手,我們多年沒見到過,有些女士正掙扎着要喝。我真的認爲酒店應該重新考慮這個問題,至少給女士一個高杯。這兩個晚上,同一個傢伙在酒吧裏都是他自己的人,但在任何時候,任何其他工作人員都沒有來幫助他,特別是當排隊的人已經排滿了(因爲他太慢了),儘管該地區有很多工作人員。等候的工作人員友好而有禮貌,但再次缺乏一點指導和培訓。其中一位年輕的服務員在擦桌子時,盤子等還在桌子上。我們想要一張剛剛離開的桌子,他親切地說,他會爲我們清理桌子,重新擺好桌子,但他沒有擦乾淨,把水壺從以前的人身上留下。這是一家大型酒店,預訂了兩次長途汽車旅行,還有其他幾位客人,所以兩個晚上都很忙。話雖如此,酒店房間很可愛,我們很享受我們的住宿。我們的房間在一樓,既漂亮又安靜。房間非常乾淨整潔,維護得很好。我們乘坐長途汽車旅行,所以白天大部分時間都不在酒店。做一些調整,這可能是一個真正的一流的酒店。頂端:如果酒吧的價格讓你不高興,就到當地的商店(從酒店正門左轉,在路的盡頭右轉,那裏有幾家商店和一個咖啡館)。你可以在那裏買飲料,放在房間裏的冰箱裏,還有電梯旁的冰機

A lovely, clean and very comfortable hotel, I stayed here for a work trip to reading and this hotel was perfect for the occasion. The breakfast was great and the owners of the hotel took great care of us. I had a great night sleep here without any disturbances. I have to give a big thanks to the owner, my car battery had gone flat and he was very kind to jump start it for me without any haste! Highly recommend this place and very kind owners!

從預訂到結帳的卓越服務。真正定義要多走一英里,以確保我們住宿的各個方面都如預期的那樣。從高級管理層到接待處面對員工的客戶服務異常。Vivek , Catia 和 Riko .,你的精力和激情通過每一次互動滲透,是傳染性的!每個互動的工作人員都是平易近人的,在接待處特別提到 Nicola 和 Fariha ;非常有幫助和友好,同時表現得很好和專業。您對細節的清潔和關注,以及以人爲本的方法,都把我們吹走了。我們旅行得很好,但無論我們慶祝什麼事件或場合,我們都能看到自己回到您身邊。從生日,放鬆的成人只有週末,家庭休息,團隊建設週末......沒有什麼我們不相信酒店工作人員的管理。感謝您讓我們感受到Voco Reading家庭的一部分,英國這個地區最好的#IHG酒店,我們一定會回來的。爲您提供的服務物超所值!

Quiet,restful night at Travelodge Reading M4 Eastbound. It does require an update but the room was clean and staff very nice and helpful. We requested a room on the ground floor and close to reception due to our luggage and they were happy to accommodate us. Free parking. Happy to stay again if we will need in the future

4 of us stayed here for one night as we were at a local festival. We arrived and one of the rooms wasn’t ready. We put all of our bags in one room. Although the room was clean and spacious it smelt of damp towels. We went to the reception and asked if they could call us a cab. Was told they were too busy and we would have to do it ourselves. (Even though there was nobody there at the time). The lady on reception the next morning was much friendlier and asked about our evening. Breakfast included in the price was lovely and one of the best breakfasts I’ve eaten at a hotel before. Quite expensive I thought for 1 night.