Garner Reading City Centre by IHG

Good central location close to a variety of restaurants and the station. Small, tight car park but permits available for a nearly multi-storey. Rooms comfortable and air conditioning working! But what makes this hotel stand out is the warmth and friendliness of all the staff. They work hard and deserve to succeed.

This is a very new hotel, a rebuild inside an old building and was only open a couple of weeks when I went there for a one-nighter on business. Room was not too large, but was as neat and new-smelling as you would expect from a freshly-opened hotel. I would describe it as a Holiday Inn Express but up a bit... Room was well-equipped but plain, which was no problem. Desk for working on a laptop was very cramped, but sufficed. The main sticking point for me was the breakfast. I booked a single for one night on my company....and then separately booked a private-visit two nights with my wife driving down for the weekend. Online I noticed the breakfast was the same for both in terms of costs. When I checked in I was given the chance to add breakfast to my bill, and queried that breakfast for one was £20 - expensive! - but for two, it was.....£20. Understandably after the first night I went out for breakfast, but took it for the next two nights when my wife had arrived. They need to sort that one out. Otherwise, I would have no problem in using the hotel again.