里士滿黑獅飯店(Black Lion Hotel Richmond North Yorkshire)

Stopped here for a night with a group of ten friends, after a day mountain biking in the area. Tracy had been very helpful prior to arrival arranging suitable rooms for us to share, and on the day Courtney was a star getting all of us checked in and taking split payments - a task I can only liken to herding cats - and it was all done with good humour. The welcome and hospitality was first class - we sat and drank in the bar for a while after our arrival and Tracy and the girls joined in with our banter, which made for an enjoyable start to a night out in Richmond. Rooms are to the standard you'd probably expect of an old pub/hotel "with character" - i.e. you wouldn't come here expecting designer bathroom suites, modern double glazing, lifts and all that. Think stairs, winding corridors, creaky floors and woodwork/windows that have been part of the building for some time. Room had TV, lots of tea/coffee, biscuits, nice comfy bed etc. All clean. The ensuite to my room was maybe a little tired and ready for a refresh, but it was all functional, warm and suited my needs for an overnight stay. Good choice of breakfast; a selection of cooked options ordered & brought to table, as well as various self-serve cereals, bread/toaster, juices, coffee, tea etc. Most of our group took the full English, one or two comments about the bacon being a bit fatty but on the whole well enjoyed and served with the same smile and friendliness as experienced the night before. Car park at the rear, although small (maybe around 7-8 cars) and does get full.

Rachel and Tracy what can I say!!!! You both went over and above to make our stay at the black lion Richmond. Home from home and more we will definitely be back. Many thanks for all you did for us in very difficult circumstances to meet people who go over and above with such kindness. THANKS

We stayed here for the night. We arrived mid-afternoon and we were welcomed by the staff and shown to our room. Our room was a twin (as this was the only room that was left). It was pleasant, bright, and clean with a decent size bathroom which had a bath/shower, tea and coffee facilities too. We had drinks and food at the bar and all was good. The food was tasty and the drinks were good. Breakfast was tasty and there is a good varied choice. When I read some of these reviews I was rather surprised. Please don’t let them put you off. Yes this is an old building, yes it’s a little tired but we had a comfortable, pleasant stay and the location is good and the staff are lovely.

Stayed during Wainwrights Coast to Coast Walk. I arrived half an hour before check in and was kindly allowed to my room. Quad room was everything a group needed to shower and recover. Downstairs in the bar area was chilled and relaxing with some amazing food on offer. Steak was perfection. Bed for the night was well needed and extremely comfortable. Breakfast was fantastic and would love to take the missus here for a night or two in the future.

Staff were lovely and attentive. Place was clean and tidy. Food was tasty but can't get over the portion size, very small! The burger I had came with literally 8 chips,no garnish, colslaw, no sides - nothing just a basic small bacon and cheese burger. My boys kids burger that came with beans and one less patty would have been around the same size meal over all. It's as if they have stood there and decided how little food they can get away with putting on a plate for £12.50.

Went for Sunday lunch, booked table, waited 15 mins and hadn't taken order, went to get our own drinks and another 15 mins eventually took order waited and waited and still no food, nothing wrong with the waitresses and they tried their best, it's down to greed from owners, not a paying customers prob their short staffed will never go back

Easter night away for birthday. Waited in bar for key and told room not ready - 10 minutes later asked for key from different staff and given ? Room dated and tired. Visible dust in all wood surfaces so staff asked to clean. Bed sloped to one side, wardrobe is an old dirty cupboard with one coat hanger, and toilet cistern filled with water all night. Rubbish nights sleep , followed by an average greasy breakfast with football blaring on telly that none was watching! Avoid spending your hard earned cash here

My pregnant wife and I stopped for food here spontaneously, it was very busy for a Tuesday and it was potentially understaffed. With that in mind the service was exceptional and the fort was held by a lady in her 40s (whitish hair) She made amends for my wife, dealt with a complaint very professionally when a customer was being rude to her, did not stop for a second in the few hours we were there but gave the job she was doing her 100%. The food was great and a good price too. I recommend this place for a calm, relaxing atmosphere especially for couples.

Characterful building, decor and rooms. Clean and comfortable. The breakfast is below par for the price, because of this we chose not to dine there on either of the evenings. The staff are friendly, however, the waiting on staff are perhaps more focussed on their own priorities.