Palazzo Avino

We hebben hier niet overnacht, maar veel goede dingen gelezen dus we wilden graag een keer een drankje doen op hun terras. Het hotel en de receptie zijn prachtig. Vriendelijk personeel die keurig voor ons belde of er nog een plekje beschikbaar was op hun terras. We hadden geluk en mochten doorlopen. Wat een ervaring! We wisten niet wat we zagen. Roze is de hoofdkleur op het terras, maar op een stijlvolle manier. Prachtige bar buiten en uitstekende service. Beste Gin tonic sinds tijden en heerlijke hapjes, olijven, etc die worden geserveerd bij je drankje. De pianist die buiten aan het spelen is maakt het helemaal af. Wat een sfeer. Echt genieten met een adembenemend uitzicht.

Indimenticabile esperienza , ci rendiamo conto che di tutti i soggiorni fatti durante l'anno questo è stato uno dei migliori . Il Palazzo è incantevole ed il personale professionale ma attento alle nostre più piccole richieste. La posizione è davvero eccellente nel cuore di Ravello ma in un'area più privata . La nostra camera una bella sorpresa , vista sul mare ed i splendidi giardini curati . Un must l'aperitivo al bar !

Siamo soliti frequentare la costiera da molti anni, tra cui Ravello. A Palazzo Avino è stata la prima (di una lunga serie) volta; Che dire?!.. location mozzafiato, eleganza, sobrietà e garbo in tutto. Cibo, staff, confort e sei a casa. Poi d’altronde il rosa è solo una sfumatura del rosso! W Palazzo Avino..

Tra gli alberghi più belli della costiera amalfitana ma anche italiani. Palazzo storico affacciato sul mare; giardini lussureggianti, piscina nel verde, camere eleganti e panoramicissime, personale gentile e preparato. Il tutto in un ambiente in stile unico.

I am writing to express my deep disappointment and frustration regarding my recent stay at your establishment, on the occasion of my wedding first night. While I had anticipated a luxurious and memorable experience, the reality was an unending series of disappointments and inconveniences that left me utterly disheartened. From the very beginning, my experience was marred by a complete lack of professionalism and respect for guest privacy. The incident involving room service walking in on an intimate moment was not only embarrassing but also a shocking breach of privacy and decency. It was a distressing start to what should have been a special occasion. The issues only continued to pile up as my stay progressed. Waiting 30 minutes for a simple towel, pool tiles falling out and posing a danger to guests, and the state of the Turkish spa with piles of dirt at the bottom of the tub all contribute to an overall picture of negligence and disregard for guest safety and comfort. The lack of attention to detail was further exemplified by the presence of piles of dirt in the spa, the neglect of cleaning ashtrays, atrocious internet connectivity, and the apparent absence of communication between the hotel and its collaborators like Valentino reps. These oversights not only tarnished the image of the hotel but also demonstrated a lack of commitment to excellence. Furthermore, the accommodations provided during my stay were far from the standard one would expect from a luxury hotel. The pillows were of an unacceptable quality, akin to those found in a hostel rather than a purportedly upscale establishment. The "bait and switch" tactic used to change rooms was not only deceptive but also disrupted the experience of a second wedding and further eroded trust in the hotel's promises. The issues with service were also impossible to ignore. From the inability to bring menus to the table at the Michelin restaurant to the complete neglect and inattentiveness shown during dinner, the level of service was far from satisfactory. It is inconceivable that a hotel with apparently ample staff would exhibit such disregard for its guests. The discrepancies between the images of rooms on your website and the reality of the accommodations provided were stark and disappointing. The low voltage electricity that prevented proper charging, the malfunctioning "Do Not Disturb" signs, and the lack of guidance on how to use basic amenities within the room only further exacerbated the numerous challenges faced during my stay. The overall acoustics within the hotel were far from ideal, with noise from both hotel staff and other guests disturbing the peace and tranquility one would expect in a luxury setting. It was evident that little consideration was given to creating a serene environment for guests to relax and enjoy their stay. In conclusion, my experience was nothing short of a series of letdowns and frustrations that left me questioning the quality of service and commitment to exc

Soggiornare a Palazzo Avino è un'esperienza che consiglio vivamente. Ci si sente coccolati da tutto il personale con garbo e cortesia. Le camere sono dotate di ogni confort, eleganti e affacciate sia sul magnifico mare dell' Amalfi Coast che sul verdeggiante dei monti. Ottima la pulizia e soddisfacente il menu. Poter ritornare è un vero privilegio.