瑪馳納飯店

一切都完美。食物很棒（早餐、下午咖啡配蛋糕、晚餐自助餐），房間非常漂亮現代，設施一流，服務和熱情友好，步行即可到達免費室內泳池和滑雪小屋，地理位置優越，步行即可到達越野滑雪道（甚至在早餐前）。

這家旅館由家庭經營，但管理非常專業。工作人員悉心照顧客人的需求。自2023年春季翻新以來，客房更加美觀舒適。步行最多三分鐘即可到達泳池、桑拿浴室、越野滑雪道和村莊中心，並可直接通往泳池。如果您計劃在冬季仙境般的環境中度假，Haus Matschner 酒店是您的理想選擇。

我們在這家非常迷人和友好的酒店住了 5 晚。天氣很好，住宿條件也很好。我們從酒店租了兩輛 KTM 電動自行車，他們非常有禮貌地調整了後煞車，以便更安全地使用。我們每天下午都會去 Dachstein Bad 的健身區，透過一條很短的地下隧道就可以直接到達 Matschner 飯店。我們的住宿配有舷窗，因此每天早上和晚上我們都能吃到美味的菜餚。所有下午都有特殊服務：冬季花園裡的咖啡館。我們希望再次回到這裡！

我、我的丈夫以及我們的兩個小男孩六月在 Matschner 度過了愉快的時光。一切都很完美——酒店、餐廳、我們寬敞的房間/eiskar 套房/、服務員、非常友善的老闆和他的家人。 我們一定會很快回來。 我推薦這家酒店給有孩子/嬰兒的家庭。你已經擁有了你所需要的一切

I made the mistake of booking our rooms directly with the hotel (I recommend to only book through *********** to avoid the fiasco caused by the hotel). First they booked the wrong dates (2 months too early), then they booked the wrong rooms, then they booked the wrong dates again. Each time I responded by email with the correct details of what we were trying to book. When we arrived, their system showed us booked for the following day! Of course, it was peak season and they were completely full. So we had to find a hotel in a nearby town to stay our first night. I requested from the 2 staff helping me that they make sure that our last night gets cancelled (since they had the whole booking off by a day), and could they talk to management to make sure we get reimbursed for it. Two days later, I mention to the staff that our last night still looks like it isn't cancelled. The staff member said she couldn't cancel it because "what if I change my mind". She instructed me to speak with the owner, but she couldn't tell me when the owner would be on staff. For two days I went to reception to ask to speak to the owner, and each time was told I had missed her. Eventually everything was fixed when speaking to the owner the day before our departure. We travelled from overseas to spend a week skiing in Austria, and chose this hotel because 5 years ago I had a lovely experience at the hotel. Due to Covid, we were not able to come a 2nd time in 2020 (having lost our full deposit). We finally were able to return this year. The breakfast buffet offerings were great, although lining up for 10 minutes for coffee was unreasonable. Eventually we figured out that you can request a carafe of coffee for you table. It would have been nice if the staff had mentioned and offered that. The cake offerings in the afternoon were also lovely. But we really missed the savory offerings of 5 years ago that included gulash, frankfurter, and other similar items. Something savory was offered with the cake, but usually it was just some pasta with a dash of very plain tomato sauce on it. Dinner, on the other hand, was a disappointment. It started with a soup and salad buffet. 2 of our 4 nights there was no soup left and it wasn’t replenished, even though we arrived between 7-7:30pm. Plus the soup offerings were so plain and meager. One was always just a plain broth where you could add a topping… yet never was leberknödel, or frittaten, or backerbsen offered, despite being in the Steiermark. Some well known and loved Austrian soups would have been a joy, but not what they offered here. 2 out of 4 nights we waited for 10-15 minutes for the salad bar to be replenished, to no avail (even though it was never past 7:30pm). We finally gave up and went without salad, as the items left over were clearly not favorites. Each night there were 3 main course options (one meat, one fish, one vegetarian). The fish or vegetarian option alternated between which one was 90% pasta. The main course always

We first came here in 2019 for their “guided snow shoe week “ and for obvious reasons have not been able to return here till now for another guided week, this one led by the excellent Carl. Thank you Carl for three great hikes. It’s really an excuse to eat a lot of cake which the hotel provides in generous amounts Service is still good tho a little stretched at times, not unusual these days. The food is still pretty good though the mains are not as interesting as we remember from our last visit. The Wi-Fi also seems to struggle on occasion. However these are minor criticisms. The Matchner remins a splendid place to stay and actually very good value too. It also has immediate access, on the doorstep to a vast area of snow oriented activities.