拉馬特瑞秋度假村(Ramat Rachel Resort)

Great place for kids

We were extremely disappointed with this property. We had booked four rooms and unfortunately our daughter could not make the trip due to a medical emergency. I emailed the property to cancel with ample time and I offered to provide medical proof and I was ignored. After arriving I explained again what happened and they stated that I canceled the room which was already paid for and I should have canceled the other room but now it was too late to cancel. No effort was made to make this right even with a medical emergency. They were also very disorganized with admitting us to breakfast and claimed that we had not pre-paid. THat took another trip to the front desk where the food staff was told that we did ion fact pre-pay and we should have been admitted. We also found the hotel to be lacking in many ways- garbage in the hallway wasn't removed, the pool area was crowded and no one was removing garbage, etc. I would strongly discourage anyone from booking this hotel. We were totally unsatisfied.

Breakfast buffet emulated upscale hotels in the Tel-Aviv area. Location South of the modern/old city of Jerusalem. With optional transportation to get too; if one doesn't want to drive a car. Nearby bus stop and taxis available. Close to the U.S. Embassy. Peaceful/tranquil even though the location is close to Arab towns and Bethlehem too

The room was outstanding. Complimentary breakfast buffet was wonderful. Since we are not Jewish we had not prepared for the absence of public transportation on the weekend.

Very clean and quiet. Just what we needed

I really like the gym next door with state of the art equipment and a really nice indoor pool and spa included in the price of the room. Excellent breakfast. Very clean.

Room was not clean with ants all over the sofa-bed

Fantastic Property, Wonderful Service, Excellent friendly attentive staff.

Was wonderful, nice place, great staff, the food isn’t great but there’s plenty of it.