羅利資本大道I-540萬楓套房飯店(Fairfield Inn & Suites Raleigh Capital Blvd./I-540)

Stayed one night. Hotel was clean and modern.

We asked for housekeeping and were told we had to ask 24 hours in advance to have room cleaned. We then asked for towels and toilet paper to be sent to the room. We left for the day and came back in the evening and they had not brought the towels or toilet paper. We called to ask for them and were told to come get them at the front desk. This is unacceptable- I’ve never stayed at a hotel that required 24 hour advance notice for cleaning and then have to go down and get our own toilet paper. At least leave an extra roll in the bathroom if you’re not going to clean each day. We were going to book a Fairfield in Wilmington, but not now, if that’s your policy. Just ridiculous!

The hotel itself is very nice and clean. The reason why we weren’t so happy was because when we showed up the pool was closed. I don’t remember seeing anything on the website letting us know that and my son was very disappointed. Other than that, the room was nice, my husband loved the pillows, the shower was amazing and free breakfast was good. We would stay here again, we’d just make sure the pool was open next time before booking.

Checked at the front desk around 8-9pm I would hand my id’ to the front desk lady and she would hand my things to my sister and I was standing on the other end of the desk… Smh

The location is great, right off the freeway. The rooms are a tad on the small side. They don't have cups in room or at the front desk which is kind of annoying since they offer breakfast which they then have cups. The pool is outdoor only so it is closed during the winter. I'd suggest they offer like a "where to eat" recommendations list since they seem to have a lot of travelers.

I really enjoyed my stay. The staff was helpful and accommodating. I am so glad we got to stay at this particular property for my family’s one night stay in Raleigh. I definitely want to visit again. Thank you for your hospitality.

Great place for the price. A lot of good locations for food and shopping

The facility was clean and staff were friendly. The room AC unit was a little loud, but it drowned out any noise and I slept great.

As always, the staff was welcoming and checkin was fast. I had asked for a quiet room away from ice machines or elevators, and was even told I could mark this room as a fave if I liked it. Well...no. 502 - the door turn lock didn't work (hubby would've been mortified), towel hanger by the sink fell off, the toilet ran, and it was actually kind of noisy early in the morning, so... not 502. But breakfast was great - thanks for the BACON!!! and a little omelet with salsa, and good fresh coffee - what more does a girl need in the morning before work?