Visited hotel in april 2024. Hotel states they have 4 starts, but they don't at least not as per travel agencies which gave them 3 starts which is more accurate. If you consider this as as 3 star hotel it's worth its price. Overall decent week stay in room 333. If you are looking for a calm and peaceful stay, I would recommend it as there is nothing around when i visited 90% of guests were 55+. But also it's only 20 minutes by local bus to the capital Santa Cruz, so you can go and see something or go clubbing. In terms of hotel: Pros: - cheap hotel, at least we had a good deal - 2 pools, one with all entertainment and one so called ”chill area” where only 16+ and all inclusive guests are allowed and they're actually respecting these rules - very tasty food during meals, fresh, plenty of choice. different themes for every day dinner - friendly and supportive staff. i've asked for local club t-shirt and gentlemen from reception went above to help and called local stores to ask for me and suggested where i can go and buy - nearby stores where you can buy local groceries, for normal price, not overpriced stuff Cons: - soft drinks are terrible, even in Egypt they are better, which is very surprising. you could see during night shows people taking only alcohol and pouring into their own fanta/cola from a bottle - general cleanliness was ok, but for example the floor in our room was not cleaned even once. you could see same dust on the floor day 1 to last day - general state of hotel is outdated, need some improvements but it's safe and you can easily enjoy your stay - no fridge in standard room, even small one is definitely bad thing, considering you're visiting very warm country and even when i visited mallorca in 3* hotel, they had ones - AC not really helpful, there is no way to set it up, only turn on or turn off - in whole room only one accessible plug General comment regarding animations - considering avg age of guests shows are not very enjoyable.
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