拉卡圖加飯店(Hotel la Cartuja)

Stayed here three times during an Intrepid tour of Ecuador Highlands and Galapagos Islands. The beginning, in the middle and at the end of the trip. It's a nice little cozy very safe feeling place. Front gate and door are always locked (there's a buzzer which rings their phone when you are there leaving very little time to be attacked on the street outside if you came by taxi. Although the reception staff gave me a map and told me not to go to nearby streets in one direction from the hotel or I would be attacked, I actually walked the streets of the neighbourhoods around the hotel on quite a few occasions and never once got killed. Or even hassled. It is also a short walk to the historic downtown area. You can safely walk there, at least in the day. It's a short taxi trip (which reception will ring for you) if you're concerned or want to go to further away places such as the equator. Reception will also speak Spanish for you to help solve an issue of any company you're dealing with, such as day trips whose buses don't turn up. Had the same room twice (room 9) and room 5 on the final night. They were both quiet and comfortable. There is a communal loungeroom (with toilet and shower in it, for if you're roommate has the key to your room), my only annoyance with this place is that they for some reason don't understand why strangers sharing an Intrepid room would each need their own key). Interior grassed umbrella and lounge/tables area is a nice place to mingle with other guests, as is a basic kitchen dining area. You get breakfast included, they even ask you how you like your eggs. The reception and housekeeping staff were always friendly and helpful.

This was unfortunately the worst hotel we stayed in Equador. We had a first night on our way in and we did not sleep because of the poor quality of the beds and also the noise inside the hotel. We were due to go back to this hotel 3 weeks later at the end of our stay and we asked to cancel our booking. The manager refused and charged us for a night without any negotiation. We did not go back as we wanted a proper night sleep before our flight but paid fully for the room despite our cancellation. We thought this was very unfair and unreasonable. We would not advise travelers to trust this hotel not have a relaxing night!

Es un lugar increíble muy bonito y muy cálido Toda la gente es muy amable El desayuno muy rico Los cuartos muy limpios todo muy bien. Muy centrico. Todo muy muy bonito ,los jugos del desayuno riquísimos. El cuarto muy acogedor

El hotel es bonito y las personas que atienden son muy amables. Creo que hubo un error pues cobraron el 12% de IVA a pesar de ser turistas.

Lovely hotel with very friendly and helpful staff. An old colonial type building that is close to the metro and transport links. Ideally placed close to local amenities and restaurants. A very pleasant stay.

The hotel is lovely. The staff are excellent. The staff are able to converse in English and are very obliging and helpful. The hotel is a short taxi ride from the old city of Quito and there are casual eating places in walking distance. We have really enjoyed our stay here

Great friendly family run hotel. Very helpful staff. Initially we has an upstairs room which was a little noisy but later moved to a garden room, which was lovely and quiet. Comfortable bed and very clean. Recommend room 3! Good breakfast too, with fruit, eggs, toast and juice, as well as tea and coffee. We would definitely stay here again as the location was good, very close to the new metro, which made old town accessible for 45c!

The service here is amazing and they could not be more helpful. 10/10 would recommend. Especially thanks to Patricio and Alison for making our trip so easy and enjoyable as well as keeping us safe and comfortable. I appreciate everything and would come back in a heartbeat!