住宿方回覆: Dear Guest,Thank you for sharing your experience at Citadines Roces Quezon City. We’re delighted to hear that you had an excellent stay and appreciated the friendliness of our staff.It’s wonderful to know that our receptionist’s ability to speak basic Chinese added a personal touch to your visit, thank you for highlighting that! We’re also glad you enjoyed our pool, gym, and the convenience of our laundry service.We look forward to welcoming you back soon for another comfortable and memorable stay.Warm regards,Marcelinny E.Guest Service Manager
Laybidz
豪華雙床一室房
入住於 2025 年 5 月
商務出差
1 則評論
10/10
超棒
發布於 2025 年 6 月 12 日
I would like to commend this amazing hotel! Very spacious, clean and accomodating!
It’s a nice place to stay and relax in the middle of QC. Their amenities are amazing ! They have decent breakfast buffet!
All the staff were accommodating!
WILL DEFINITELY STAY HERE AGAIN SOONNNN!!💖💖💖⭐️⭐️⭐️⭐️⭐️
翻譯
6/10
住宿方回覆: Dear Mr./Ms. Laybidz, Thank you for your enthusiastic review! We're delighted to hear that you had an amazing experience at our hotel and found it to be spacious, clean, and accommodating. It's wonderful to know that you enjoyed our amenities and found the breakfast buffet to your liking.Your kind words about our accommodating staff are greatly appreciated. We are thrilled to hear that you plan to stay with us again soon and look forward to providing you with another relaxing and enjoyable experience in the heart of QC.Warmest regards,Manpreet S.Guest Service Manager
住宿方回覆: 尊敬的客人,感謝您的好評!我們很高興聽到您覺得我們的酒店乾淨整潔,並且喜歡典型的馨樂庭風格。很高興您決定延長住宿時間,以便更好地探索蒂莫格。我們友善的工作人員和保全人員隨時準備確保您擁有愉快的體驗,我們很高興他們給您留下了積極的印象。我們期待您再次光臨,享受愉快的住宿!最誠摯的問候,Manpreet S. 客服經理
Jigs Sev
豪華雙床一室房
入住於 2025 年 6 月
家庭出遊
4 則評論
10/10
超棒
發布於 2025 年 7 月 6 日
很棒的體驗;入住手續辦理非常方便。電梯需要等一段時間,早餐種類豐富。泳池入口處有燈!
原文以 Google 翻譯
住宿方回覆: 尊敬的Jigs先生,感謝您與我們分享您的入住體驗!我們很高興得知您入住愉快,並享受了輕鬆便捷的入住體驗。我們總是致力於讓每位客人從抵達的那一刻起就感到賓至如歸、安心自在。我們很高興您覺得早餐種類豐富,泳池的使用也為您的入住增添了樂趣和難忘的體驗!我們已記錄您關於電梯等待時間過長的建議,並不斷努力提升飯店各個區域的賓客便利性。我們非常感謝您的回饋,並希望很快再次歡迎您再次光臨,享受愉快的入住體驗。如果我們能為您提供任何改進,讓您下次的入住體驗更加愉快,請隨時告訴我們。此致,Marcelinny E. 客服經理
住宿方回覆: Dear Mr. Joey,Thank you for taking the time to share your detailed feedback with us. We're thrilled to hear that you found our rooms spacious, comfortable, and well-insulated. It's wonderful to know that you enjoyed our exquisite and delicious breakfast offerings and appreciated the professionalism and helpfulness of our service staff.While we understand the limited dining options nearby, we're glad you enjoyed the taste and presentation of the dishes at our first-floor restaurant. We're also pleased to know you took advantage of our gym and swimming pool facilities.We apologize for the absence of a bathtub in your room and appreciate your understanding. Citadines properties typically do not have bathtubs in the room. However, our Two and Three Bedrooms do have a bathtub in the master bathroom. You may book these room categories if you prefer bathtubs in your room.We look forward to welcoming you back for another enjoyable stay!Warmest regards,Manpreet S.Guest Service Manager
住宿方回覆: 尊敬的客人,感謝您的精彩評論!我們很高興聽到您在我們酒店住宿期間擁有愉快的經歷。很高興得知您入住過程順利,我們的工作人員友好且樂於助人。我們很高興您的房間乾淨、舒適,並配備了所有必要的設施,並且您在舒適的床上睡了一個好覺。我們也很高興聽到我們便利的地理位置,可以輕鬆前往當地景點和餐館,為您增添了積極的體驗。我們很高興您喜歡每天早晨提供的早餐選擇。您的好評和推薦對我們意義重大。我們期待您再次光臨,享受舒適無憂的住宿體驗!此致,Manpreet S. 客服經理
住宿方回覆: 尊敬的客人,感謝您的精彩評論!我們很高興聽到您發現房間寬敞且設備齊全,有齊全的冰箱、帶微波爐的小廚房、寬敞的床、沙發和浴室。很高興得知您的房間感覺溫馨舒適。我們也很高興聽到我們的團隊在您入住期間非常樂於助人且平易近人。您的善意評價對我們意義重大。我們期待您再次光臨,享受又一次愉快而溫馨的住宿!誠摯的問候,Manpreet S. 客服經理
lizzy28
豪華一室房
入住於 2025 年 3 月
夫妻/情侶出遊
8 則評論
7.0/10
發布於 2025 年 4 月 18 日
房間非常寬敞且舒適,但網路和行動網路很差。而且我們房間的冷氣就像電風扇一樣。自助早餐不錯。
原文以 Google 翻譯
住宿方回覆: 尊敬的 lizzy28 女士,感謝您與我們分享您的回饋。我們很高興聽到您覺得房間非常寬敞並且喜歡我們的自助早餐。但是,對於您在網路和行動網路以及房間空調方面遇到的不便,我們深表歉意。我們了解這些設施對於舒適的住宿有多重要,我們將與維修團隊一起解決這些問題,以確保改善。您的回饋對我們非常寶貴,我們希望有機會在您下次入住時為您提供更好的體驗。最誠摯的問候,Manpreet S. 客服經理
住宿方回覆: 尊敬的 Anna Cura 女士,感謝您的精彩評論!我們很高興聽到您喜歡您的住宿並喜歡我們位於奎松市古雅地區的位置,這裡完美地平衡了寧靜與遠離城市喧囂。很高興得知您喜歡寬敞的臥室並發現床超級舒適。我們也很高興您讚賞我們的永續發展實踐,因為我們致力於對環境產生正面影響。您的善意評價對我們意義重大,我們期待您再次光臨,享受愉快的住宿!最誠摯的問候,Manpreet S. 客服經理