Pretty much brand new hotel which represents outstanding budget value in location convenient for Trinoma and SM North malls. Staff are courteous and helpful, also good security from attentive and polite guards. Rooms and showers very compact, neat and clean. Beats the competition from Red Planet and Go Hotels. Also free onsite parking and good WiFi (although went down on one night we stayed there).
Parking was a challenge. We got lost but then we called the hotel number to ask for help and they were able to direct us to the parking. They don't have concierge to help with your bags but they let you borrow the trolley to transport with your bags. Check-in was quick. They had free 250php voucher in the grab and go, and as an Accor member, we had welcome drinks. It's a no frills kinda budget friendly hotel but has amazing amenities. The room space is well thought of, with bright hues and hip designs. It has the basics you need (mini ref, cups and water kettle), luggage rack and open closet, it has the toiletries (shampoo, shower gel, handsoap, toothbrush), also has face towel, bath towel. I also love that their toilet (with bidet) and shower are separate. They are also eco friendly since they provide you with a water pitcher and in the hallway near the elevators, you can get hot/cold/room temp drinking water. Their buffet was rumored to be good so we checked the Streats restaurant and saw that there were seafood, sashimi, unli drinks, and desserts, we decided to have dinner there and we loved the food quality and service (shout out to Joseph, hope I remembered his name correctly). Must try their homemade marshmallows with chocolate sauce. I hope they add more variety to the cheese, there was only one kind. Roast beef also looked dry. Complimentary Breakfast is also good. Loved the omelet station. We weren't able to go to their roof deck as we were really tired and took a nap, when we woke up it's already closed. We tried to swim in the morning after breakfast in the rooftop infinity pool but it was too bright for us night owls haha. Overall it was a pleasant stay for the price. Service is good. I would stay again in this hotel.
Here are the comments for our 1 night stay at Luxent. Front Office: Krys and Jason was very friendly but at the same time very professional. They even upgraded my room to the Prima Club Room that has access to the lounge as well. Aljon was also very efficient and helpful he even went to the parking area to assist my husband with our baggage. That same evening Aljon assisted me with the cake delivered to me and have it kept at the Kitchen. Prima Lounge: Dana greeted me with e smile through her eyes (all staff are wearing facemasks) when I went to the the Prima lounge to explore. She mentioned to me the perks of the lounge such as drinks and appetizers available that day. Later that evening my husband and I went back to the lounge to experience what Dana mentioned earlier, I was very excited because I was actually celebrating my birthday yesterday and what a better way to celebrate it with free food and drinks. haha There were alcoholic drinks like red and white wine, scotch, and beers too. if you dont drink you can have sodas or juices. As for the food they have appetizers like canapes, meatballs, fruits and nuts and as well a few choices of cheeses too. Edren was very attentive and very friendly, I forgot the name of the chef but that gave me a mini birthday cake and greeted me too. I would say it was a happy birthday indeed and I thankful I spent it at Luxent. Vertigo Pool/ Bar: Jason and Dixie attended to all our needs during our dinner time at the pool, very accurate in taking our orders and assisted with our every need. Breakfast: I was not able to get the names of the staff who assisted us but everyone is very attentive and helpful, food selection is very decent I loved everything except for the chicken sausage, it tasted weird, and the texture is weird too. Check out was smooth and quick. Dana once again offered us drinks before we go, which I appreciate. The hotel itself is very nice, the room interior is very cozy, it felt vey luxurious as well We loved the bed and the pillows are super soft. Pool is huge and water is nice, 17th floor is clean and very spacious. I loved the cabanas it felt as if i was out of town and not in the middle of Timog/ Morato Area. All in all the Luxent experience was indeed very memorable and enjoyable. You guys made my birthday extra special. Kudos to the employees who work hard and make sure to take the extra mile just to assist the guests and provide the best service.
訪訪客用戶Our two-night stay is a superb. We got to relaxed and enjoyed the pool. The staff are so accommodating (even until midnight). Comparing to other 5-star hotels in Manila, this hotel captured my heart so far. Thanks to Ms. Manpreet Singh and the staff. Great service! Also tried the Alejo restaurant of the hotel, the Rib-eye Steak is perfect. And the Inasal was unexpected too - again the dishes captured my heart. My two-day breakfast in this restaurant was extremely satisfying. I love the bacon and pastries! Got to enjoyed the food and brought a different experience here in Manila.
MmyunextPagdating sa room ang family ko, walang towel na nakala***, tinawagan ng misis ko para mabigyan sila, ang sabi wait lang daw, dumating ako nang gabi, hnd parin dumating ang towel, nagfollow ako, ang sabi papunta na, ilang oras na hnd parin dumating,tumawag ako ulit sa kanila saka pa umaksyon dahil asar na sa style nila.....ang sabi magkasya daw sa queen bed nila ang apat kasama dalawang bata, pero siksikan talaga kami....hnd ko alam sa room 1418, maraming nagdadabog main*** sa labas ng kwarto,hnd ka makatulog nang maayos dahil sa in***....tapat kac ng房間 namin ang cleaning area nila.....
IIncognito manThe location is so perfect. 1min walk to cubao mrt . near to sm cubao ,alimall, araneta , gateway,roro bus terminal to provinces from luzon visayas mindanao etc . Rooms are good as well other may say that its not good ,but for me since Im on a budget type and wants an easy access to all places its already super ok. if you want a perfect hotel then go to other hotel and pay 2k per day . Astro is already a good deal for those people who are in a budget but already in good location .