奎達塞雷娜飯店

One of the worst services witnessed. No proper mechanism of complaints handling. Worst experience ever. Plz have some guests courtesy because we pay a lot for the services. Smelly rooms and washrooms had the worst smell. When we went to the reception, there was no one to entertain. I'm in the morning when we again made a verbal complaint to request to shift the rooms but they denied rudely and said if you want to change you can pay and get better room. What a problem solving approach by serena quetta.

Once again it was an excellent stay as always and my frequent visits here in quetta went outstanding. I would say thanks to Hotel administration of serena Quetta, starting from Ms. Sobia, Afnan, Jawad,Mural , Atrique, Faraz, their whole team in front office duly managed by Imran Sb, I would also appreciate F & B team and credit goes to Perwaiz Sb. I might have forgot few names to mention but my best wishes are for this property and associated management

Wonderful Experience. Pleasant, elegant with great service. We had a business meeting and it was such a great experience as the staff was friendly and professional. The food was awesome and the environment was superb. I would definitely like to come here again and again.