Ophelia精品飯店

Nice room but too much technology NO LIFT. yes it was stated but at the very bottom of the description No receptionist- poor checking experience No where to hang towels Poor toiletries. Was told about car parks - the nearest recommended was for another hotel. Plus there was a festival and we were no warned of road closures. Again lack of awareness of local situation and there was no one on the ground. I would not stay there again.

The room was very modern and comfortable. My complaint is that the hotel did not warn us that a big street festival was happening and the roads around the hotel were all closed. We ultimately had to phone for directions to access the rear entrance. We received help with our luggage from 2 employees. Next we found that the instructions to access the indoor parking lot were inaccurate, and the key card to get in the garage did not work. Not sure that I would stay there again.

Belle chambre propre, même s'il n'y a physiquement personne à la réception, le personnel au téléphone était très reactif et courtois. Je suis allé mangé au restaurant en bas de l'hôtel (Ophélia), c'était délicieux et le service était excellent. Je recommande.

I am not sure how this property was so well rated. For the price I paid it did not make sense. There is no elevator and really zero amenities to speak of. There was a terrible smell in the hall the entire stay, the bathroom door didn’t close and even though someone tried to fix it my friend and I still had to close it from the outside and lock the other person in, and the toilet (being a fancy toilet) opened, squirted, or otherwise did random things if you even looked at it funny. Small details were missed like hooks near the door for jackets and somewhere to put your dirty and snow soaked shoes. The gift card to their restaurant was a nice touch but we didn’t use it. I wound up having a flight cancelation and stayed elsewhere and I’m so glad i did because it was cheaper, nicer, had a gym, an actual front desk, and elevators. Plus a plastic thing to put the wet shoes on. The one plus of the hotel is we were there for carnival and it overlooked the street where the parade goes down and we got to watch in the comfort of the warm hotel room.

Vraiment un endroit spécial ! Excellent restaurant et la qualité de l'hébergement également. Je recommande sans restriction.

Très moderne et propre. Confortable et silencieux malgré la localisation en plein coeur de l’action.