布城美居生活飯店的評論

住宿方回覆: Dear 余佳蓉,Thank you for sharing your experience with us. We are pleased to hear that our location within the mall provided you with convenience, and that our front desk team’s attentive service made your check-in process smooth. It is wonderful to know that you found it easy to visit the Pink Mosque from our hotel. We truly appreciate your kind words and hope to welcome you back for another pleasant stay in the future.Best regards,Wan EnderiGeneral Manager

住宿方回覆: Thank you for your detailed review!We are delighted to hear that you enjoyed our convenient location, exceeded expectations for breakfast, and found our two-bedroom suite suitable for family travel. It’s great to know that our hotel’s proximity to IOI and the Pink Mosque, as well as the supermarket downstairs, added to your convenience. We appreciate your feedback on hygiene and will work to improve this aspect to ensure a consistently high standard.Thank you for your valuable feedback, and we look forward to welcoming you back for another pleasant stay.

住宿方回覆: 尊敬的客人，感謝您抽空向我們提供回饋。對於您在入住期間遇到的不便，我們深表歉意。請放心，我們非常重視您對房間清潔度、設施和停車場的擔憂。我們的客房清潔和管理團隊將會處理您的意見，以確保糾正此類問題。我們重視您的惠顧，並希望您能再次給我們機會，以便將來為您提供更愉快的體驗。誠摯的問候，Wan Enderi 總經理

住宿方回覆: Dear 🌸weimin🌸,Thank you for sharing your wonderful experience at our hotel. We are delighted to hear that you enjoyed our convenient location near the Pink Mosque and various dining options. It’s great to know that our spacious rooms and amenities, including the kitchen and laundry facilities, met your family’s needs. We appreciate your feedback regarding the bathroom size, and we will take it into consideration. We look forward to welcoming you back on your next visit!Best regards,Wan EnderiGeneral Manager

住宿方回覆: Dear Starqianqian,Thank you for choosing to stay with us at Mercure Living Putrajaya. We are delighted to hear that you enjoyed our breakfast offerings, especially the Tom Yum soup. It’s also wonderful to know that our location was convenient for your visit to the Pink Mosque.We have noted your feedback regarding the pool closing time and will review it to enhance guest satisfaction. We truly appreciate your input and hope to welcome you back soon.Warm regards,Wan EnderiGeneral Manager

住宿方回覆: Dear Aya,Thank you for sharing your detailed feedback about your recent stay with us. We appreciate your comments regarding the location and facilities of our hotel. We’re glad to hear that you found the room suitable and the check-in/check-out process efficient. We will certainly look into your observations about the shopping mall and language support to enhance our guests' experience. Your feedback is invaluable in helping us improve. We look forward to welcoming you back.Best regards,Wan EnderiGeneral Manager

住宿方回覆: Dear Cotroneo,Thank you for your kind feedback. We are pleased to hear that our spacious rooms suited your family’s needs and that our location near the airport and local attractions like the Putra Mosque. We are also glad you enjoyed the breakfast and found our hotel a suitable transition after your arrival. Your comments are greatly appreciated and we look forward to welcoming you again.Best regards,Wan EnderiGeneral Manager

住宿方回覆: 尊敬的賓客，感謝您分享您最近入住我們飯店的體驗。我們很高興聽到您發現我們的位置可以輕鬆滿足您的機場需求，並對寬敞乾淨的家庭套房表示讚賞。很高興得知您喜歡我們舒適的床、設備齊全的廚房以及游泳池等便利設施。非常感謝您的正面回饋，我們期待您的再次光臨。

住宿方回覆: Dear Guest,Thank you for your wonderful feedback. We are thrilled to hear that you enjoyed the variety of our breakfast offerings and found our rooms spacious and clean. It is always our pleasure to provide a comfortable stay for families. We are also glad that our location near the airport added convenience to your travels. We look forward to welcoming you again on your next visit to Kuala Lumpur.Warm regards,Wan EnderiGeneral Manager

住宿方回覆: Dear Valued Guest,Thank you for taking the time to share your detailed feedback about your recent stay with us. We are pleased to hear that you found the room amenities satisfactory and enjoyed the facilities, including the pool and gym.We have also taken note on the areas where we may have fallen short. Please be informed that dishwashing liquid and detergent are available upon request. We will address these concerns with our team to ensure future improvements. Your comments regarding the room’s odor and the TV functionality have been noted.Thank you for your kind words about our housekeeping services and the fan in the living room. We hope to welcome you back soon.Best regards,Wan EnderiGeneral Manager

住宿方回覆: 尊敬的賓客，感謝您分享您最近入住 Mercure Living Putrajaya 的正面回饋。我們很高興聽到您發現房間寬敞且設施齊全，配有電視、充足的照明和充電樁。我們很高興得知您喜歡我們的泳池和蒸汽設施，我們的位置可以輕鬆滿足您的旅行需求。我們期待您再次光臨，享受愉快的住宿體驗。

住宿方回覆: Dear Daisy,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed our concierge and front desk services, as well as our breakfast offerings. It’s wonderful to know that our diverse selection, including the Indian flavors, was appreciated and that your children enjoyed it.Your feedback is invaluable to us as we strive to provide the best possible experience for our guests. Should you have any additional comments or suggestions, please do not hesitate to reach out. We look forward to welcoming you back on your next visit.Best regards,Wan EnderiGeneral Manager

住宿方回覆: Dear valued Guest,Thank you for sharing your feedback regarding your recent stay at Mercure Living Putrajaya. We appreciate your insights and apologize for the aspects that did not meet your expectations.We are sorry to hear that the cleanliness and breakfast did not live up to your expectations. We will address these concerns with our team to improve our services. Your suggestion about our location being suitable for transfers but not ideal for vacations will be taken into consideration.We hope to have the opportunity to welcome you back and provide a better experience in the future.Best regards,Wan EnderiGeneral Manager

住宿方回覆: 親愛的客人， 感謝您抽出寶貴時間與我們分享您最近入住的感受。我們非常感謝您的回饋。請注意，制定此政策是為了確保我們能夠繼續為所有客人提供具有競爭力的價格和高品質的服務。如果您有任何進一步的疑慮，請隨時與我們聯繫。