普特拉賈亞湖濱希爾頓逸林飯店的評論

住宿方回覆: Thank you for taking your invaluable time to share your kind feedback with us. Kindly be assured that we have shared your feedback with our team for improvement, and that we look forward to your next visit. Kind Regards, DoubleTree by Hilton Putrajaya Lakeside

住宿方回覆: Dear Dongsanshi,Thank you so much for your wonderful review! We're thrilled to hear that you and your family had a great staycation with us. It's always a joy to know that the kids had fun, and we're glad that you found our facilities, staff, and rooms to your liking. We look forward to welcoming you back for another memorable stay!Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

住宿方回覆: Thank you for leaving us a 5 out of 5 rating. We are pleased to know that you had an enjoyable stay in our resort like hotel. Looking forward to welcome you back soon. Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

住宿方回覆: Thank you for leaving us a good rating. We are pleased that you've had a great stay with us. We look forward to welcoming you back to DoubleTree by Hilton Putrajaya Lakeside soon.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

住宿方回覆: We are happy to see your great 5 star rating! Thanks for allowing us to be a part of your wonderful, memorable experience. We look forward to seeing you again in the near future.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

住宿方回覆: Thank you for leaving us a 5 out of 5 rating. We are pleased to know that you had an enjoyable stay in our resort like hotel. Looking forward to welcome you back soon. Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

住宿方回覆: 感謝您抽出寶貴時間給予評分並與我們分享您的體驗。我們衷心期待您很快回到布城湖濱希爾頓逸林酒店。

住宿方回覆: We are elated to learn that you thoroughly enjoyed your most recent visit. Kindly be assured that we have shared your feedback with our team, and that we look forward to your next visit. Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

住宿方回覆: Thank you for leaving us a 5 out of 5 rating. We are pleased to know that you had an enjoyable stay in our resort like hotel. Looking forward to welcome you back soon. Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

住宿方回覆: We can’t wait to share your 5-star review with our team. They’ll be thrilled!Thank you for the 5-star review! We value your feedback and can’t wait to serve you again.We’re so grateful that you took the time to leave us a 5-star review. Thank you!Thank you for the review! Your feedback is much appreciated and helps our team improve.Thank you for the positive feedback!Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

住宿方回覆: Dear Wy_Lee, I’m truly sorry to hear about your disappointing experience. What you described falls far below the standards we strive to provide for our guests. I apologize for the unprofessional behavior you encountered at check-in, the cleanliness issues, and the inconvenience you faced with the room and facilities. It’s concerning that the issue with the cockroaches was handled so poorly, and I completely understand your frustration. This is certainly not the experience we want for our guests. Thank you for taking the time to share your thoughts, as your feedback is crucial to improving our service. I sincerely hope you will consider giving us another chance in the future to demonstrate the high standards you expect and deserve. Kind Regards, DoubleTree by Hilton Putrajaya Lakeside.

住宿方回覆: Dear Chiew, thank you for making us your hotel of choice during your recent trip to Putrajaya. We are delighted to learn that you enjoyed your stay, and that we hope to welcome you again soon. Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

住宿方回覆: Dear Laichan, Thank you so much for taking the time to share your kind feedback!We're delighted to hear that you found the room facilities comfortable and spacious, and that our location near the university area suited your needs. It’s great to know you enjoyed the variety of snacks nearby and that our restaurant left a good impression with its fair pricing and delicious offerings.We’re also glad you found the local shopping affordable—your satisfaction truly means a lot to us. Although our hotel may not be brand new, we continuously strive to provide a welcoming, well-equipped environment for all our guests.We appreciate your recommendation and hope to welcome you back again soon!Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

住宿方回覆: Thank you for taking your invaluable time to share your kind feedback with us. Kindly be assured that we have shared your feedback with our team for improvement, and that we look forward to your next visit. Kind Regards,DoubleTree by Hilton Putrajaya Lakeside