普特灣的灣岸度假村

I don’t typically write reviews and this one sucks (or maybe it bites) to write for many reasons. This place was once great. The staff cared, the hotel was clean and quiet. The only thing it was missing was easy access to food which they’ve been working on for at least two years and have somewhat solved by having a food truck out front. But now it’s bad. Real bad. I’m not saying they have bed bugs because I realize that’s a big accusation, but this is the second year in a row that after coming back from my stay there that I have bites on me. I know, I know, it’s on an island and it’s summer. And yes I realize it seems kind of dumb to book a place again after already coming back with bites. But the thing is, I tried chalking up the first occurrence to mosquitoes. But this time because I wasn’t feeling well, I barely left my room. And some of the places I have bites, I’d love for someone to tell me how a mosquito could get there. I echo what others have said. Place seems dirty. Covered balcony was dirty and filled with spiders. Screened in, sure, but that doesn’t matter when there are holes in it. I found two spiders in my room hanging from the inside of the lamp shade, one of which was right next to the bed. That may help to explain the bites. But how does the cleaning crew miss that? Look I respect the hell out of people who clean up after others. They are as under appreciated as it gets. But how do you not check these types of things when you’re cleaning? The bathroom felt gross and dirty too. Others who traveled with me had their own issues with their rooms including having to switch rooms because of wet carpet and no a/c. I feel like current management/ownership doesn’t care. Place needs somebody new to come in and cleanup. Get rid of the staff that don’t do their jobs and turn this back into a place people can enjoy. Until that happens, my only recommendation is to stay away. Maybe management/ownership will get the hint and start cleaning this place up and actually taking some pride in what they have. You’ve been warned.

I actually would give it a 4.8 stars. Most important question is would we come back? When we do come back this hotel would top the list and we’ve stayed at 4 others in the past few years. The entire staff was outstanding. Our room was ready 3 hours early. The rooms were clean, linens fresh. The private balcony was just awesome especially the gorgeous lake view sunrise. 2 pools and a huge jacuzzi 👍🏻 We loved our stay. This is a short walk to the bar scene as well. The only things slightly annoying was no mini fridge to keep our off or on site obtained beverages cold. There was no on site food and of all the hotels we ever stayed in on or off island free breakfast bars is the norm. Departing travelers appreciate something quick to eat before heading especially with the premium cost of staying on island. The vending machines weren’t well stocked. We had to leave the hotel to find bottled water.