客棧飯店

Excelente estadía. El hotel es precioso, las habitaciones bien equipadas y el Servicio y atención excepcional. El desayuno es completo, aunque podrían incluirse más opciones de pasteleria.

Buenos dias, Agradezco mi estaría hace unos dias. Y agradecer....al Sr.Ignacio y toda su tropa, Milton, Damian, Chenoa, Noche: Hugo y Milton Tarde: Ignacio, Alejandro, y Felipe todos ellos maravillosos y las Unas Allison y Jessica, esta vez como estaba sobre pasado de peso no fui a comer los wafles solo el camenbert caliente de noche. Los jardines, el interior, la atención, todos los detalles en los cuartos, Todo Perfecto. Muchos Saludos, Rafael. (perdón si se me pasa algún nombre, ahh la mucama excelente educación y la Sra.Conocedora de Gastronomía.!!!jajajaj

Charme Inglês em Punta Normalmente ficamos nos quartos clássicos na torre. Desta vez nos colocaram num no jardim, sem privacidade alguma. Solicitamos a troca, e apesar da demora e um pouco de resistência, foi feita. O serviço do restaurante não estava no padrão normal de qualidade, muita demora no atendimento, falta de atenção das garçonetes. Mas o hotel é lindo, bem localizado e continuaremos a nos hospedar nele, apesar dos pequenos inconvenientes nesta estada.

This little hotel/restaurant is cute enough with a pretty garden, the problem is the service at the front desk. There is a lady who works there named Ana who should not be running any front desk. Not a friendly nor efficient person to be doing that job. Upon arrival, I checked in at midnight (I was coming straight from a dinner) and they gave me a very small room, in the morning i called to switch to a bigger one (paying a difference) I didnt unpack at all nor shower (I explained to her) so i would switch rooms and unpack only one time. Mind you the hotel was almost empty. I had a long breakfast and went to the lobby to see if my room was ready, and she kept making me wait. First she said she would check with cleaning, then after 20 mins of me just sitting there (remember I had a paid room from the night before, this was not an early check in) she said oh, they are programming a control remote. This lady is unaware that i need my room to shower, etc. After I explained to her that i needed to use the shower/bathroom, that they could program the remote control (I dont even watch TV) she made me wait another ten mins, almost as she was enjoing it. Then i finally got my room. The last day, after beint here for 5 nights and inviting people for lunch and dinner to the hotel, I tell them I will have a late checkout like 7 pm (this was Monday, I belive the hotel was completely empty minus me and one or two rooms) this lady leaves orders to charge me a full room, in an empty hotel. Just bad business, bad judgement, bad intentions with someone that is a repeat customer for many years and brings so much business to the hotel. Will not be recommending it any more, nor staying there again.

Tudo é incrível nessa hospedagem e a equipe do hotel é muito atenciosa e gentil O local é lindo, charmoso, romantico O quarto perfeito da posição dos móveis a iluminação Banheiro maravilhoso, agua bem quente O waffle da tarde uma delicia Serviço de quarto rápido e comida muito boa Café da manhã bom mas simples é perto da praia região super segura e silenciosa

Un gigante que vuelve a nacer tras el feroz embate de la pandemia y recupera su lugar en el podio como el mejor hotel de Punta del Este - y del Uruguay. Una joya arquitectónica que ha sido impecablemente mantenida y mejorada, cuidados jardines, cocina de nivel estelar, atención cálida y profesional. En suma: el refinamiento en su máxima expresión.