蓬塔卡納Plaza Europa附近住宿

很完美,但服務很差,我要求洗髮水花了一個多小時才打4次電話才帶。一切都很漂亮,工作人員很好。

很有維護的公共空間 很好的餐館 非常和的工作人員 與其他酒店的海灘相比,海灘很美。 雖然我們已經接過Platinium Honeymoon:24小時內固不良但修正的室,熱帶的跡,迷你的門(不準)。 地(和有時)的地。 iGraal 現金回收拒絕了trip.com 沒有理由...不好意思,這不太對

這是我第二次訪問這個度假勝地。第一個是在2018年冬季。在我的第一次訪問中，他們沒有確認我們的預訂並扣留了4天的護照（由於沒有其他酒店像您這樣的文件，所以第一次來訪的遊客非常害怕。）為了解決我們的麻煩，我免費提供了我的房間升級下次訪問。當時的度假勝地是A +。食物，服務，房間。 。 。太神奇了！我一直渴望有機會回來。 我兩天前到了，我感到非常失望。對於一個，沒有房間升級。我很高興他們能看到我的預訂，甚至上麪有我的名字的卡。但是，我遇到了麻煩，因為他們說我的行程沒有顯示預訂-儘管，它清楚地顯示了帶有航班詳細信息的酒店預訂。也許他們以前沒有看過我的旅行社的行程？我不確定，因為他們的卡上確實有我的名字。片刻之後，前台的另一個人說一切都很好，不用擔心。 當我們到達房間時，這太可怕了。我上次訪問時有明顯的降級。浴室的牆壁和玻璃上有肥皂渣。水龍頭生鏽且狀況不佳。保險柜已損壞-鑽出了鎖，並且拉出了前麪。 1270室。沒有留下深刻印象。現在，我們還用了同樣的臟毛巾兩天，將它們撿起來並重新懸挂。啊! 理由不如我上次訪問的那麼好，這表明缺乏維護。 這個度假村似乎也衹有我上次訪問的一半。 供應商和員工會不斷吸引您預訂旅行團或購買他們的商品。當您經常不得不友善地拒絕時，勉強放鬆。 我會說食物很棒！服務很棒！ 今天，有人告訴我們，我們可以免費提供按摩服務，坐下來聽聽，從五月到一月，他們將完成這家酒店的全部改建，以容納成年人和家庭。這對於酒店的狀況很有意義。我們沒有坐下來聆聽，因為我們很快發現它有規定明年重新預訂。不，謝謝。

It’s a very great resort and people out there is very kind. The restaurant Skybar has a beautiful seaside view. Johanny is very nice and kind to help us check in. Something went wrong with the air conditioner but they help change another room. Very great.

This is our fourth visit this time we decided to do a little bit differently. We love the adults only side but the rooms are a little dated so we booked a room at the Barcelo palace, premium level ocean front in building one, but spent most of our time, in fact, all of our time in the adults only section. The service in this resort is truly spectacular. The ladies by the pool, Belkis, Ava Marleny are truly superb and take care of you with wonderful service. You really don’t need to swim up bar with these ladies George and Marleny from the entertainment team always swing bye have a chat to you very welcome and invite you to do the Zumba etc.. The Buffay at Karibe is awesome. The selection is truly amazing the wait staff from one of the managers, Iris and Maria are such a welcome part to the day. The chefs are more than willing to make anything for you at breakfast not counting salads, cheeses and pastries. I counted 37 options , anybody who complains about this food he’s really not used to traveling I see a lot of mentions about five star you have to understand. This resort is a five star by Barcelo standards not by the international hotel ratings if you would compare this to a four seasons, Conrad, JD Marriott, or Ritz Carlton. Of course it’s not going to measure up, but at 350 at night all inclusive it’s hard to find fault . We met a lot of airline pilots and air crew at this resort. I think it’s fair to say that they are used to staying in pretty high-end properties. All of the pilots recommended Chez gourmet, and we’ve been a number of times. The service is exemplary, and the food is spectacular. My wife could not decide between lobster tail and château Briand so our wonderful server brought her both I must give a big shout out to Mabel and Premium services. She takes care of all our restaurant bookings. Make sure we get the room that we like, and always look out for us having an awesome It is true that the adults only side the rooms are old and in need of refurbishment and the resort is looking a little tired in some areas, but it is spotlessly clean very very well-maintained, and this price point is hard to beat We found our perfect four day vacation spot. We now arrive Sunday leave Thursday stay at the palace side in a premium level, oceanfront Jacuzzi room and spend our time enjoying the beach and the fabulous service at adults only side. I recently read a lot of reviews how people think the staff are surly and rude to be honest with you. I have always found that you get out what you put in , we always make time to chat with the staff. We tip consistently and accordingly and it is very well received. We find the staff at this resort to be exemplary. The lunch Buffay at Las Brisas is truly spectacular. You come ask the chefs to make anything that you like Please, PM me for any questions.

自助餐廳很好，餐廳有幾個，服務很專業，我認為第一個房間有異味，立即幫我換了另一個房間。房間很大，就是被子太薄，不習慣。其他的都好。安靜安全。

我爲家庭和友好的氣氛感到驚喜。我們的第一頓晚餐我們受到了非常友好的埃斯奎爾先生的歡迎。他接受我們的命令,向我們推薦一些我們可能喜歡的食物和飲料,甚至幫助我找到了一個很好的地方向我未來的妻子求婚。埃斯奎爾先生的日常工作、工作、善良和熱情是我和我未婚夫所期待的,無論何時我們吃到美味的飯菜、飲料和甜點,當然他的同事也一樣樂於助人。我們覺得我們在哪裏和家人一起吃飯。我的未婚夫馬利和我一定會回來再次住在這裏,在邦塔卡納福朋特。感謝您和阿羅哈使我們的第一年聖誕節和新年在一起更加特別。PS,John也是一個出色的服務器,總是讓人笑得也😊Aloha,RayWilliamsHonoluluHawaii🤙🏾🌴

Hey all! As you have all expressed your fantastic thoughts, opinions and tips. I thought I would do the same. Your helpful hints and explanations were a great guide for us and I hope to do the same! A little background….we are a family of 4 (kid 10/4) traveling with another family of 4 (10/8). We had a master bedroom suite (club room 2311). We all went to the Finest last year and had a wonderful time as well. We have traveled to the DR frequently. 1. Arrival- we decided to do VIP arrival only because last year we were 30 minutes delayed from Newark and immagration took almost two hours and it was a night mare for us. The other party we flew with did not but the VIP and they were at the resort about 45 minutes after us. So in the end because of my 4 year old it was worth it. We started the vacation in the right mood VIP picks you up by golf cart from the plane to the VIP lounge. Your attend brings you in take your passports and transportation information and you are free to roam the small lounge. Soda, water beer wine and snacks are all there for your taking. She took our bag claim ticket to receive our luggage within 5 minutes we were out and off with beer wine water snacks in hand. They have a lovely bathroom (that we were barely able to use because it was so quick). We used destination meeting point for transfer without an problems… 25 minutes later we pulled up 2. We were greeted immediately, offered our name and was given our baggage tags. Whisked off to club lounge where we started the quick check in process. I asked to be introduced to our butler and Will was there waiting for us. He was the best! We saw him everyday he helped with reservations for 8. On the club level you can have bottle of non brand wine and liquor with mixers brought to your room. He made sure there was a bottle of wine and Dominican rum with mixers case of water, he would have cheese and crackers sent to our room chocolate covered strawberries alll without asking. He set up our room cleaning times and was a pleasure to be around. I will note we gave him $30 on check in $10 in between and $50 on our wait out. He was worth it in our opinion Key here is ask for what you are offer, need and want. Tip appropriate and all things will come to you 😀🤣 2. Our room was amazing spacious and lovely. We were 2311 (building 2) (floor 3) (11). If you are ocean view you want the last two number to be lower. The lower the number the closer to the beach! 3. I thought the food was amazing considering AI and the Finest last year. Remotest noodle and thread a must. The buffet Mercado was great too. Breakfast amazing and had some great dinner nights too We did waves for adults only dinner. Considering DR it was good. But if you are steak person you might be over the moon The coffee shop and ice pops and desserts are fantastic! 4. The resort is beautiful. Maintained impeccably and super clean The beach was fantastic ! Yes ladies and gentlemen there is sea**** this time of ye

房間新裝修！但設計不新穎！前台服務一般！餐廳在全包的裏面算不錯吧！泳池不錯👍！海景房離得有點遠！低樓層有樹擋不推薦！