坐落在Cap Cana,伊甸石角亞羅卡皮斯在蓬塔卡納佔盡地理之宜。從飯店很方便到達蓬塔卡納國際機場,僅有13km距離。Caleton Beach Club By Eden Roc位於幾步之遙的地方。飯店鄰近多個熱門旅遊景點,包括Hoyo Azul、scape2capcana和Juanillo Beach,旅客可以將行程安排的更加緊湊。您可以在酒吧點上一杯,在優雅的氛圍中小酌一番。貼心的送餐服務可以滿足那些喜歡在私人場合進餐的旅客。若是覺得飯店的餐飲無法滿足您挑剔的味蕾,不妨去附近的Blue Marlin(海鮮)、Coffee & News(西餐)或Sanctuary Town Cap Cana(西餐)品嚐下一流的推薦美食。飯店種類繁多的休閒設施能為每一位下榻於此的您創造多元化的休閒空間,這其中包括按摩室和健身室。飯店設有會議廳和商務中心,為旅客提供高品質的商務服務。為了方便旅客,飯店會提供接機服務。
2024.08.18
Just returned from our second visit to Eden Roc and dare I say, it was even more wonderful than our maiden voyage this time last year. From the moment we were greeted with a smile and whisked off from the airport to paradise, I knew we were ”home” again. The genuine warmth of the welcome we received upon our arrival from reception, Gregory and Abby, our concierge for our stay, was matched by the perfectly manicured grounds and 5-star accommodations. We again opted for one of the two-bedroom ”family suite” villas which is a short golf-cart ride away from the main building and beach but we love the afternoon quiet by the private pool and tropical garden environment. Each morning, Clara and her team at Blue started our day off with a smile. We looked forward to seeing Daniel and his charming personality, attention to detail and willingness to go the 'extra mile' by helping us practice our high-school-level Spanish. Whether ordering off the menu or opting for the opulent buffet, there was something for everyone. Kudos to Clara and the entire staff at Blue for a job well done. Our days were spent lounging at the pool or beach where cool scented towels, fresh fruit and lots of water kept us from overheating thanks to Adelberto and the beach club staff. Afternoon entertainment (and the best libations this side of the DR) came courtesy of Jendry and the team at the Beach Club who made sure we didn't dehydrate and laughed a lot while in their expert care. By far, our favorite part of the day was our evening visit to La Palapa. Their extensive menu and wine list meant that even though we dined there 6 out of 7 nights, we could enjoy something different every time. Camille, Nelson and the most charming Sommelier were memorable stand-outs. The entire team deserves commendation. The Spiny Lobster Spaghetti, Seafood Risotto, Salt-Crusted Sea Bass and ALL the sushi were just some of our faves and sure to please. Although we were sad to leave at the end of our week and head back to reality, we know that we'll be back again sooner rather than later. Until next next time, Eden Roc...we'll miss you!
旅客若想住在蓬塔卡納的Cabeza de Toro,那麼加泰羅尼亞蓬塔卡納飯店-全包將會是一個便捷的選擇。蓬塔卡納機場位於距離該飯店大約9km的地方。著名的景點Pearl Beach Club和Cabeza de Toro Beach均可步行很短距離到達。從飯店到ChocoMuseo Punta Cana遊覽很方便,Laguna Bavaro和Coco bongo也均在附近。大廳吧給旅客提供了一個舒適的環境,可供休憩。旅客想要在自己的房間邊聽音樂邊享受美食,只需呼叫送餐服務。若是覺得飯店的餐飲無法滿足您挑剔的味蕾,不妨去附近的Lorenzillo's Punta Cana(拉美料理)、Fusion Bistro Bar Cava(酒吧/酒館)或Veni Vidi Vici Punta Cana(義大利菜)品嚐下一流的推薦美食。飯店種類繁多的休閒設施能為每一位下榻於此的您創造多元化的休閒空間,這其中包括按摩室和健身室。飯店配備有會議廳,可供旅客使用。飯店提供的乾洗服務,讓您的旅途更加方便。
訪訪客2022.12.31
My wife and I stayed at this all inclusive resort for 4 days in late December 2022. On the positive side, the rooms were spacious and clean and the AC worked and the hotel was not too expensive. I guess you get what you pay for. On the negative side: - If you stay at the ”Royal” Hotel--which is the adults only part, and you are driving yourself, there are NO SIGNS indicating where that entrance is relative to the ”main entrance”...so we stupidly waited to check in for 20 minutes only to be told we were in the wrong lobby (which meant getting our bags back into the car and driving to the unmarked separate entrance). We should have known at this point that things would be less easy than we expected. - Their restaurant reservation system is totally screwed up (you actually have to QR scan each restaurant —they have 5— to make your own reservation—so if one is full then you go to the next and if that one is full you go to the next—totally crazy. There is no central restaurant reservation system. - Food is all you can eat but you would not want to. The sushi at the Asian restaurant was 95% rice and 5% fish. The fish offerings are mostly fried not grilled. The vegetables are miserly. Some restaurants simply do not offer a salad or vegetables. At the beach restaurant we ordered Nachos and guacamole and received a bowl full of nachos and one spoonful of guacamole! Water is served in small individual bottles which is so bad for the environment - We humored someone and let them pitch us their “exclusive travelclub”; big mistake, big waste of time, don’t fall for it - No one tells you that there is a check out procedure that is meant to ensure that you did not steal any of their beach towels……so I guess this is the kind of hotel/chain that attracts people who like to walk away with hotel towels….draw your own conclusions. - The staff are friendly but completely un-able to make any decision on their own or that might somehow deviate from their “procedures” (allowing you to sit at a table in a “closed off” area of a restaurant, redeeming your massage vouchers, expediting your check out, etc.
若想要遊覽巴瓦羅,加泰羅尼亞巴瓦羅皇家飯店 - 僅限成人(Catalonia Royal Bavaro - Adults Only)將會是一個不錯的的住宿之選。從飯店出發,至蓬塔卡納國際機場僅有9km遠。飯店為您在客房內配備了熨衣設備、房內保險箱和液晶電視機,所有入住的顧客均可便捷的使用。免費瓶裝水可供使用,便捷的客房設施定能讓您倍感舒適。浴室內提供拖鞋、浴缸和吹風機,讓您感受到賓至如歸的享受。飯店提供西餐廳,以誘人的美食佳餚來滿足顧客。在酒吧點上一杯消除一天的疲勞,對於旅客來說是一個不錯的休閒選擇。如果您喜歡安靜的用餐,飯店可以提供房間送餐服務。相信按摩室周到的服務和室外游泳池一流的設施,會讓您擁有別樣的體驗。飯店的會議廳提供優質服務,是眾多商旅客選擇入住這裡的原因。飯店設有理髮美容中心,您可以在這裡做美容沙龍。
訪訪客2023.05.11
Since this is our 8th trip to Punta Cana we have something to compare this resort to. Pro- air conditioning in room was great, enough plugs to charge electronics, housekeeping was good, staff was very friendly and accommodating (except for the staff at receptions), drinks were good, building 40 is a good location. Cons- food was just ok, bathrooms very small, refrigerator in room didn’t work, room service took 1hour and 20 minutes, there were issues with the front desk and when I questioned them about it he said yes I lied to you, furniture in room needs updated badly ( same lamp in room from our stay there 10 years ago) For what we spent going to Catalonia Royal we could have gone to a much nicer place, live and learn
旅客若想住在蓬塔卡納的Cabeza de Toro,那麼小夜曲全套房 - 限成人度假村將會是一個便捷的選擇。蓬塔卡納機場位於距離該飯店大約9km的地方。著名的景點Pearl Beach Club和Cabeza de Toro Beach均可步行很短距離到達。從飯店到ChocoMuseo Punta Cana遊覽很方便,Laguna Bavaro和Coco bongo也均在附近。所有極具特色的客房都配備有房內保險箱和空調,讓您感受到更加貼心細緻的入住體驗。浴室內提供吹風機,讓您感受到賓至如歸的享受。酒吧給旅客提供了一個舒適的環境,可供休憩。旅客想要在自己的房間邊聽音樂邊享受美食,只需呼叫送餐服務。在享受飯店貼心周到的餐飲服務的同時,也別放棄對周邊美味的探索,Lorenzillo's Punta Cana(拉美料理)、Fusion Bistro Bar Cava(酒吧/酒館)和Veni Vidi Vici Punta Cana(義大利菜)也許是可以讓您找到答案的地方。飯店種類繁多的休閒設施能為每一位下榻於此的您創造多元化的休閒空間,這其中包括按摩室和健身室。品質保證的禮賓服務,讓您真正體驗賓至如歸的享受。
This review is for the UNIQUE part of Lopesan Costa Bavaro. My wife and I spent 4 nights in May 2023. We had an amazing time during our stay that was nothing short of amazing. Our butler Victor was amazing and made sure no question went unanswered, no request was too much for him. We spent most of our time in the UNIQUE specific amenities (Restaurant/Bar/Beach/Pool) – the breakfast and lunch buffet very tremendous, the food was great and there was something for everyone. We especially enjoyed the fresh passionfruit at breakfast. The service at the beach was great, rarely did we not have a passionfruit margarita in our hands. The restaurants for dinner (We did the Steakhouse, the French restaurant, the UNIQUE only restaurant and the restaurant where UNIQUE members don’t have to pay extra to eat at) where all really good – the food was always very tasty, the presentation was appealing to the eye and service was friendly and fast. The room was clean, quiet and we always came back to a perfectly made room after our time at the beach. We are looking forward to our next stay!
旅客若想住在巴瓦羅的Bavaro,那麼HM巴瓦羅海灘 – 限成人將會是一個便捷的選擇。蓬塔卡納國際機場位於距離該飯店大約15km的地方。著名的景點Toque Holistico、Flavio Acuna Spa Natural Center和Aromas Museum均可步行很短距離到達。從飯店到Drink Point遊覽很方便,Mapali Beach和Vivaldi Cigars也均在附近。客房內的所有設施都是經過精心的考慮和安排,包括熨衣設備、房內保險箱和空調,滿足您入住需求的同時又能增添家的溫馨感。有飲水需求的旅客,飯店還為您提供了瓶裝水。除此之外,配備有拖鞋和吹風機的浴室是您消除一天疲勞的好地方。酒吧給旅客提供了一個舒適的環境,可供休憩。旅客想要在自己的房間邊聽音樂邊享受美食,只需呼叫送餐服務。在享受飯店貼心周到的餐飲服務的同時,也別放棄對周邊美味的探索,Coyote Bar & Lounge(拉美料理)、Outback Steakhouse(西餐)和Casa De Loona(冰激凌)也許是可以讓您找到答案的地方。在結束一天的行程後,您可以盡情享受飯店的按摩室。品質保證的禮賓服務,讓您真正體驗賓至如歸的享受。
訪訪客用戶2024.05.15
It’s a very great resort and people out there is very kind. The restaurant Skybar has a beautiful seaside view. Johanny is very nice and kind to help us check in. Something went wrong with the air conditioner but they help change another room. Very great.
Grand Bavaro Princess的Family Club Princess是一個為家庭設計的區域,讓家庭成員可以享受難忘的假期,併為所有家庭成員提供設施和特別服務。擁有較大家庭房間,其中一些可以直接使用游泳池和娛樂場所。該區域設有一個帶滑梯的水上樂園,此外還有一個專用的小吃店和一個為小朋友準備的游泳池吧。
訪訪客Went to Punta Cana for business trip and stayed at the AC Punta Cana for 4 days. Location was great, close to shopes, grocery store, restaurants, and entertainment. Elvi from the AC provided exceptional service and made sure my friends and I were taken care of our entire stay. Ask for him if you're ever at the AC Punta Cana. Thanks Elvi you and the other staff members were great! See you next time! Q
訪訪客用戶Beautiful place to stay, but the service in front desk is not friendly, the guys who work there don’t have a good service attitude, I got a really bad time trying to get check out lat because my flight was delayed and we needed a place to stay, definitely I think this hotel has many good things except the front desk staff
JJuliette BernadetteWe had an okay trip to DR. The “hotel” is more like apartments, and people do seem to live here actually also. The rooftop pool is so awesome, and literally the best part of the place. The room is clean, but we killed probably 4-5 cockroaches in the room. Stove was all rusty. When arriving, the door didn’t lock & we were 2 women in their early 20s who are both > 130lbs. When requesting a new room, they “fixed” the door and refused to give us a new room. Scary location - we didn’t feel safe walking around at night here as women. Also, were scammed by a very nearby restaurant called “Bohio Punta Cana”. Free breakfast was awesome. No conditioner, only shampoo and “gel”? No hand soap. The shower seems to be salt water. I would honestly recommend staying on a resort if you come to DR, otherwise you might never want to come back.
訪訪客!!! FINGER WEG BESONDERS FÜR TOURISTEN AUS EUROPA !!! Ich muss ehrlich sagen, dass ich sehr enttäuscht bin vom Hotel und der Umgebung hier. So hätten wir uns unseren Urlaub nicht vorgestellt. Aber zuerst zu den positiven Punkten: Positiv war: - Sauberkeit der Zimmer 7/10 - Hilfsbereitschaft des Personals 9/10 - Sauberkeit Pool 8/10 - Qualität und Angebot des Essens 7/10 Negativ war: Strand und Meer 1/10 Ein Grund warum Menschen dieser Welt die dominikanische Republik bereisen sind bestimmt die traumhaften Strände. Leider war dem überhaupt nicht so. Die vom Hotel zur Verfügung gestellten Strände waren komplett zugemüllt, voll mit Seegras und im Wasser konnte man kaum schwimmen vor lauter Seegras. Nebst dem, dass dies total ekelhaft war, sehe ich als Rettungsschwimmer auch eine Gefahr in solchem Gewässer überhaupt zu baden da die Bewegungsfreiheit stark eingeschränkt ist. Als wir das Management des Hotels darauf aufmerksam machten, sagten sie uns dass es Ihnen leid tut aber sie nichts dagegen tun können. Ich finde das eine Lüge da das Arbeitspersonal den Strand reinigen hätte können. Für uns war der Strand, sowie das Meer völlig unzumutbar. Personal und Management 3/10 Sehr freundlich, aber keiner spricht auch nur 1 Wort Deutsch. Bei einem 5 Sterne Standard ist eine Dienstleistung, die man in Anspruch nehmen darf. Ich empfand das Personal leider auch durchgehend schlecht gelaunt, bis auf einige wenige. Trotz zahlreicher versuche mit dem Management über die Missstände zu sprechen, wurden wir immer dreist abgewimmelt und darauf verwiesen zu warten. So verbrachte ich schlussendlich 4 Stunden meines Urlaubs in der Hotellobby. Die Beschwerden wurden belächelt aber nichts passierte. Eine weitere Respektlosigkeit dieses Hotels. Aktivitäten vom Hotel aus 2/10 Massentourismusattraktionen auf völlig veralteten, Sicherheitsriskanten, maximal umweltunfreundlichen und überteuerten Touren. So kann man das Angebot rund ums Hotel beschreiben. Leider bietet das Hotel von sich aus nur Tourenan die doppelt so teuer sind wie im Internet zu finden, über die Qualität möchte ich wirklich nichts mehr sagen, ausser unterste Schublade. Es gibt keine Möglichkeiten zu tauchen, Kitesurfen, Wakeboarden oder anderer Extremsportarten. Das Undercover Kinderhotel Leider wird man auch beim Hotel verarscht. Das Hotel teilt sich nämlich das Grundstück mit Nickelodeon. Dies führt dazu, dass es sehr viele Kinder hat und sehr viele Kinderattraktionen. Ich habe nichts gegen Kinder aber als Geschäftsmann möchte man einfach seine Ruhe in den Ferien geniessen und nicht permanent irgendwelchen Clowns, Kinderlieder, Hüpfburgen, Urin in den Pools und dem Geschrei ausgesetzt sein. Mittouristen im Hotel Ein weiterer Punkt war dass ich das Gefühl hatte der einzige Europäer zu sein. Alle sprachen Spanisch. Aus Europa schien tatsächlich gar niemand zu kommen. Wir waren auch die einzigen hellhäutigen. Ich habe da absolut nicht dagegen aber etwas komisch war das schon. Fazit L
訪訪客The hotel was disgusted, i didnt expect never to stay in hotel like this. Staff dont speak english just little bit… conditions from room was -0 . Whem i took shower was with salt 😫 was so dirty in room and bathroom even to say terrible. Towels they change just 3 times per week … shower gel and shampoo was in dispenser… for example if we went to bar or restaurant all the time its finish whisky, cola… cola was disgusting like i bought the most cheap from shop and sweet .. coffee was like water with little bit coffee i cant drink… food was terrible on the morning waa eggs … but for example with corn . Ham and cheese when i try i want to 🤮 every day on 12 and on the evening was the same food.. rice chicken and fish we was forced to go to restaurant to pay because if not i gonna stay there hungry… im not was never in my life in hotel like this disgusted .. and conditions like this i dont have idea how can be 4 stars for this hotel but dont go there !!!! Its terrible if i have option to change hotel i change in first day .