蓬卡哈尤度假飯店(Punkaharju Resort)

Restaurant - please don’t go there. Visited the place August 9th afternoon. There were only 4 people before us, but it took over 50 minutes to bring our 2 dishes - made basicly directly from frozen half-ready ingredients. No apologises, only after we critized the extremely poor service time. Please manager, do something about it! Place and terrace by the lake deserve much more.

We rented a small apartment for three nights. It was equipped with a small kitchen and, of course, a bathroom with a sauna. We didn't use that in the summer heat, but we did rent a kayak and enjoyed paddling, swimming and the general scenery of the area. The apartment was quiet and generally well cleaned, although we did find an empty Red Bull can on the balcony. The free WiFi worked well, but it is an unprotected system so be careful! For gourmet food and wine, look elsewhere.

I am completely satisfied: my cabin was not a palace but it was exactly as promised in the online description. If weather is good, as it was during my stay, this place is perfect even when children are seen and heard.

We were very disappointed to find out that the property does not offer bedsheets or towels. This was not mentioned in their ********** listing (perhaps it would've been possible to figure it out through absence of confirmation but still...). Having arrived after hours and discovered this, I checked their website and sure enough, it was mentioned there that sheets would be available for surcharge but this was never communicated to us. The "superior cabin" we stayed in was otherwise good value for money. The floors had not been swept well. The young receptionist was nice and called me in advance to notify about after hours check-in but forgot to ask whether we needed sheets, as she noted the next day. She also kindly offered to phone in our breakfast booking to the restaurant but that booking had never arrived when we went there. Not blaming her, but there is clearly a management issue at this property, very sad. All the staff we saw were in their early twenties, tops.

Mökki pitäisi päivittää suihkutilan ja saunan osalta. Aluetta pitäisi kunnostaa ja kehittää, alueella pitäisi olla ranta mutta vissiin viime vuoden ja koronan takia tästä ei ole pidetty huolta, ranta oli olematon. Laiturista oli kuitenkin kiva mennä pulahtamaan.

Oikein ihana paikka. Mökki kylläkin oli aika epäsiisti, ei ollut tasoja pyyhitty, sillä niissä oli pölykerros, joka näkyi selvästi sekä tyttäreni on pölyallerginen, niin hän aivastelu aika paljon koko ajan, kun olimme mökissä.

Rauhallinen huoneisto. Alue oli siisti mutta jäänyt kehityksestä.

Mökki huonossa kunnossa ja paljon muurahaisia. Ei kiva.

Luonto plussaa. Vastaanottovirkailija töykeä.