They actually do not care about families, they have people living since ages so if you are coming with your family and wish to have stress free few days they will make sure that you don't have, especially the on duty manager stephen and the front desk guy shubhankar, they don't know how to talk to customers, probably cause they are so "overlooked" with the guests, they do not care about your complains They put us in a room with broken dishwasher that got choked up Next the room jet was not working The door lock not working .later at night they shifted us to a room that was not clean full of dust , rusted rice cooker Rusted knife, they just don't care Only people who care are the floor girl gauri and the watchman, rest all management has made our trip really for forgetful And I know this one review won't do anything but this is their truth they don't care about Indian guests and only cater to foreigners
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