羅斯圖爾斯皇家公園家庭旅館(Park Royal Homestay Los Tules Puerto Vallarta)

El lugar es muy bueno, muchas áreas verdes, varias albercas, puede uno andar en la playa y el mar sin problema, comento esto porque en otros hoteles de 5 estrellas de Puerto Vallarta es imposible caminar por la playa, ya que tienen muchas rocas y piedras. La habitación era cómoda. La limpieza era buena, lo malo es que no lavan los trastes y los tiene que lavar uno. En cuanto a la atención al cliente, no te hacen mucho caso, y nuestra habitación tenia vista al mar y al río, y el día de nuestra llegada, el río tenía basura.

Pros: El hotel está cerca de la playa. El Restaurant Chapultepec tiene buenos alimentos, buen servicio. Contras: Nos asignaron una habitación contigua a otra habitación que está en remodelación, con ruido insoportable de rotomartillo. Reportamos el incidente y nos cambiaron de habitación. El hotel es muy viejo. Le falta mucho mantenimiento.

La habitación es única y acojible

After we got our room straightened out and got the one we actually booked, our stay was fantastic. The space was spacious, deck space was excellent, the cleaning staff were fantastic, the grounds were beautiful and well kept. There is a disco beside the property which was active Thursdays thru Saturday Erving ending between 3-5 am. If your room is at the back of the room facing the disco, it will keep you awake. Our room was facing the ocean with a room between us and the rear of the building so we could isolate ourselves from the sound and could get a good night sleep.

We recently stayed at los tules in puerto Vallarta and had a horrible experience. Our room was broken into and they stole our passports, shoes and other valuable items. The hotel security is fake and the management does not care to help. A police report was filed and the hotel would not give us a copy of the incident report. There were bugs and lizards inside the room. There are absolutely no cameras and as a tourist this is not a safe place to stay especially if your traveling with family. The security guard at the front gate let’s anyone through the gate and does not even question or ask if they are staying there or visiting. I would not recommend this place to anyone if you want to feel safe during your trip.

It was a lovely stay. Great location.

My bathroom had bees every morning