We had an overall decent stay I like to be fair so here are the good points first. Great Pool, at first glance the pool looks a little run down, but I can honestly say it's cleaned every day and is perfect for swimming for all ages. The environment, it is peaceful during early mornings and has the best views ever. There were a lot of families there mainly Spanish who were lovely to be fair. Few negatives. No air con, it was sweltering as it was a hot August and the heat in the apartments was hot at night, we did ask for fans more than once and told they don't provide any, I would recommend installing ceiling fans at least. Lift issues, it is based on a hill which is fine as most of Puerto Rico is on a cliff but the main lift was out of order for quite a few days which was not fun in the heat. You do get a few large roaches mostly dead so they are controlling the situation we unfortunately had one in our apartment which scared my wife and daughter as it was alive and massive, I delt with the issue as you can imagine just be aware they do live on the island and can be a shock. Checking in process. You need to check in at Riosol hotel which is not far but there should be a huge sign to tell you this, I only know because I read reviews before I got there. Last note is that the Riosol staff are great and very helpful.
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