CIH公寓

CUIDADO. Tras contratar por EDreams la estancia de 5 días por 547'66€, CIH apartamentos me reclamó 212'15€. Solicite a Cih aclaración sin respuesta. Desde EDreams me aseguraron no tener que abonar nada más de lo abonado. Al llegar a la isla, me encuentro con que si no pago los 212'15€ más, no me facilitan las claves de acceso. Tras pagar, a día de hoy y tras múltiples solicitudes de aclaración, a CIH, continuo sin recibir ni respuesta, ni factura de lo abonado. A tener en cuenta que éramos dos personas y el abono era solo por el alojamiento. En los 5 días, nadie vino ni a limpiar, ni a cambiar sábanas o toallas. Me sentí engañada.

The self catering accommodation was fine for our needs. The apartment layout is attractive and clean on first appearance however we noticed the place needs a deep clean as the dining chairs and pull out sofa bed were stained. The bedding linen, blankets , towels and robes were of good quality and l washed them regularly throughout the nearly three weeks holiday. There is a shared laundry with two washing machines that are easy to use. I hung the bedding out and it was dry within two hours ready to be fitted again. I believe we could have paid extra for maid service but we are well used to self catering and thought nothing of it. The hob, oven and kitchen are sufficient however the stove top kettle l could have replaced with an electric one for ease. The cutlery was well stocked however limited plates and bowls, l assume due to breakages not being replaced. We didn’t cook much but fine for making scrambled eggs and toast. Microwave, toaster and coffee maker available. It’s a quiet button controlled gated community of eight apartments with entrance to the upper level being at the back of the building. We were there for nearly three weeks and witnessed several other residents being replaced every few days to a week. This meant that the cleaning staff were evident every day throughout the day however they were not intrusive mainly accessed the apartments via the back where possible and the dirty laundry is stored in the same block as the guest laundry but locked separately. We witnessed the cleaning staff being extremely thorough between each resident with internal and external furniture being moved for washing and cleaning of the floors. Windows and glass balconies were thoroughly polished after each guest left. The pool was too cold for us and we witnessed few other guests using it for this reason. The sound proofing is probably what you would expect if living in a flat but we had some heavy footed neighbours! The bedroom wardrobe is large enough to store your suitcases and all clothing however l would have appreciated a chest of drawers for underwear etc rather than shelves. The shower and toilet was good with plenty of hot water however the shower base looked like it had been chipped over time and the grouting around the shower needs scrubbing and bleaching. There are Rituals products to save you taking body and hair wash plus hair conditioner. The location of the apartments was central to access both directions and only three minutes walk to the beach, well stocked supermarket and good restaurants. All in all it is not cheap accommodation and catered for our needs on the whole. I do think the apartments require some deep cleaning and maintenance but not sure when that would happen given the fast turnaround of holiday makers leaving and arriving. I would stay again if we were going to be in the area.