卡門港El Robalo附近住宿

We stayed for 5 nights with a 2.6 years old daughter and she love the place( the pool, playground both indoor and outdoor, arcade, daily kids club). Every night entertainment for kids and adult which we enjoyed it too and a relaxing ambience just a short walk and you have the front beach of Puerto del Carmen. A top notch food service especially we include the Half board (free breakfast and dinner) and the food are sumptuous with different variety to choice from. I definitely recommend the place.

It is the best hotel in which we have ever been. The rooms are huge and comfortable. Food was amazing, a lot of different tastes every day. Places for children prepared very well. Hotel is splitted into different areas. If you travel with children you get the room closly to the pool for children and playground. If you travel adults only you get the nice room close to the swimming pool for adults only. Hotel is allocated close to the beach. We would like to thank all the service teams there. Especially to Bartek, Francesca and Anas from the animation team! Thank you for amazing time spent toghether!

剛從我們在Riu的第一次住宿回來,我必須留下來,這不是我們所期望的。酒店約有1200名客人停了下來,對我們來說太忙了。我會說80%的德國人和平均年齡60歲以上。食物並不壞,但很平淡,你忍不住想細菌,很多人和游泳池酒吧的一隻手洗手檯,但我在主餐廳看不到任何東西,它真的讓我享受不到任何東西。啤酒還可以,葡萄酒和烈酒很糟糕,還有自助服務,起初你認爲這很方便,直到你開始看到有多少人使用光學設備等,動畫團隊不會停下來,努力與眼影一起努力,很多人喜歡它,但在游泳池周圍,它是如此重複,但許多人喜歡,再次不是我們的事情,晚上再次相同的歌曲和歌手,但他們有另一個房間供孩子們表演,我們沒有進去。你可以得到日光浴牀,但必須小心,你選擇的牀是一個粗魯的德國人,他們會很高興地把太陽蓋在豬身上,而沒有考慮他們是誰的陰影,哈哈,我一生中從來沒有見過這麼多的太陽孵化者,它變成了非常有趣的觀看人們被放置在陰涼處,沒有警告,因爲蓋子關閉。我們晚上開始出門到馬庫斯酒吧,這是海灘大門右轉,步行10分鐘,食物/飲料和音樂都很好,總而言之,如果你進入動畫團隊,不是一個糟糕的酒店,你可以吃喝,但對我們來說,有四十人喜歡體面的飲料,白天在游泳池周圍正常的音樂,晚上有體面的音樂/飲料,這不是地方。

The location was good. Across the road from the beach and a short stroll to bars and restaurants. Communal areas well kept. The rooms were clean, only downside was the smell of drains from our balcony, we were at the front and paid extra for a seaview. The restaurant was more like a works canteen. Nobody seated you or took a room number, it was a fight for a table if you timed it wrong. It had a manic atmosphere, people queuing for food. The wait staff were doing their best but there was nobody managing the restaurant at all. One night we came down at 8.35pm (it closes at 9.30pm) all the cheese and breads had been cleared away and they were setting up for the next day. It was a kind of ”Here's your hat what's your hurry” feeling as they cleared up around you before you had finished. We ate out a few nights even though we had paid for half board, it was less stressful and nicer food. The first night we needed water for the children and were never told there was a water machine and they sold us 3 bottles of water from the bar instead. We had to go to the beach a couple of days as we couldn't get a sun bed, which all made for a stressful experience, not relaxing at all. The reception staff were very unfriendly and looked annoyed whenever we asked for anything. They need a larger restaurant and someone front of house. They also need another pool area to accommodate the amount of people and customer service training for reception staff. Personally I would never go there again, felt we like cattle. It's a shame because it could be nice but it was definitely not a 4 star experience. We booked this through a Jet2 Package Holiday.

An enjoyable 2 week stay at this small self-catering resort with on site pools/jacuzzi and Baily restaurant. Beach right outside the resort 100 metres. Spar Supermarkets seemed to be best value, although nearby Hiperdino was best for milk. Ate out at nearby restaurants most of the time as cheaper and offer wider choice of cuisine e.g. Asian, Indian. Reception is 24hr pleasant and efficient staff, excellent cleaning service. Resort operates a pool sunbed booking system. No UK TV BBC/ITV channels at the moment. Villas sleep upto 6, with 2 bathrooms, and are on 2 floors with sleeping accommodation/main bathroom on ground floor. Kitchen/diner and lounge upstairs. Terrace, front garden area and upstairs Balcony

had a great week here, ok the hotel is a mega complex, but staff i comunicated super helpfull , if you want a a more peacfull area and you are a light sleeper try room 1023 or the left hand side of the hotel, right side can be a bit noisy in the evening as the entertainmet carrys on till 11 (23:00) somtimes a bit beyond this, our room was above this but the staff were so helpfull and understandin and we moved to the other side (thank you all) had a small glitch with a dripping soaw but agan mainatance staff brillant, food super, so much choice , and lots :-) see the scales when i got back to UK LOL, next time thought i see if i can get room 1029 or above as will be so good to watch the airport, if you like that sort of thing , but its fun to watch them come past , But do try and get out of the hotel , walk in the eveing well worth it hire a bike a must, and watch the towel sunbed race in morning , thank you hotel Beatriz , and staff thank you all made a great holday , and treat the restrant staff with respect , its a tough job