HC麥格克飯店(HC Hotel Magec)

Hotel z doskonałym stosunkiem jakości do ceny. Czasy świetności dawno ma za sobą, ale wystarczający dla chcących coś więcej niż tylko pobytu w hotelu. Dobre śniadania i rewelacyjne obiadokolacje. Basen na dachu (8 piętro). Lokalizacja wspaniała, blisko do centrum, plaży sklepików i knajpek.

L'hotel est bien situé et le personnel est très gentil, service correcte au bar-restaurant. Une bonne propreté, les chambres sont faites au quotidien, la vue sur la mer et sur Puerto plustôt sympa. Mais quelques points négatifs, 1 ascenseur qui fonctionnait sur les 3, j'etais au 6 eme étage. Les portes le matin claquent à partir de 7h30 à 8h et plus moyen de dormir, la grasse matinée il faut oublier, la piscine est petite mais a le merite d'exister.

Been here many time. Best value for money in Puerto de la Cruz. Staff are exceptional.

Bastante bien la verdad, aun que en la hora del Chek-in tardaron bastante, había mucha cola y solamente había una empleada!!

Ottima posizione, vicino alla piazza centrale e vicino alla playa e al bus

This Hotel is awful. I got to my room and noticed that the locking mechanism on the patio doors was or has been tampered with. I closed the patio doors clicked the switch into its locking position and I could slide the door open quite easily. On closer inspection-see pics, the lock was completely broken and not maintained enabling zero security to my room. Add to that' the room is on the ground floor so it's easily accessible to break in. I complained to the front desk whom said they would notify the maintenance team. After going out for two hours I arrived back in my room and saw that the lock was the same. Back at the front desk they said that it's been looked at and subsequently fixed.. It hadn't. Roll in a disgruntled maintenance man who clicked the lock switch looked and said its fixed. So I demonstrated to the fella and opened up the patio door easily whilst in the locked position. Away he went and 10 minutes later came back with a drill and comedically made some noise with the drill over by the lock and said its fixed. He never did anything to the lock and was clearly not interested in fixing it. Back at reception I aired my concerns and the fella said all of our patio doors in the hotel are expecially can be opened whilst locked. Basically he couldn't be bothered fixing the issue. Incompetent, and willing to put a customer's security potentially at risk. Not good enough in my book customers security is not in their vocabulary. There are alot better hotels to choose from in the area.

Nada más llegar la habitación estaba sucia, había pasta de dientes en el lavabo, pelos por el suelo, el desagüe de la ducha asqueroso, manchas de grasa en los cojines y un cuadro torcido. Además, el fechillo de la habitación no funcionaba y los colchones se separan mientras duermes, formando un hueco entre ambos. Por otro lado, la piscina y el gimnasio están bien, y el desayuno es bastante completo.

Stayed here for 5 nights recently and this is how it was....The location is fine, central to lots of bars and 10 minutes from the beach. The room was pretty basic, but clean and tidy so no real complaints about that. Staff were friendly enough and helpful with what we asked. However the food is nothing short of horrific! Luckily we were not all inclusive, just breakfast only! But we only went for breakfast once and that was enough! It was shocking, so if you're going to book here don't bother with the food,just get a room only. Apart from that its not a bad hotel, you get what you pay for so no complaints about the actual hotel.

La primera vez en este hotel de 4 estrellas pero que no llega ni a un 2 estrellas. Falta de mantenimiento en las habitaciones. Limpieza muy justa. Sábanas con agujeros por anterior cliente fumador. Toallas viejas y amarillentas. La comida Bufet es de poquísima variedad y calidad muy, muy justa. Resulta que Pensión Completa no incluye nada más que agua y vino de garrafa. Si quieres un café a mediodía o después de cenar lo tienes que pagar.