「Worst experience in staying in independent accommodation. Left in the rain for 1 hour. Tried 18 calls not answered A very unpleasant man turned up and yelled at us in Italian. We felt very intimidated. When we went out we believe someone entered the room and turned off all lights and heating.
Nice room but it’s in an apartment not a hotel like pictures make you believe. Next morning 1/2 hour before check out we returned back and the angry man was waiting for us. Yelling about lights left on. This was a small bathroom light we’d missed when we went for a walk. He virtually threw us out of the hotel. Standing in front of the bedroom window making us very uncomfortable. Very very unpleasant stay. 」
MmlenitskayaThis is probably the best hotel in Matera based on what we read before traveling. The service is exceptional , very helpful and friendly staff. The room is spacious, very clean and cozy. We had a small balcony with a very nice room. The restaurant that was recommended to us was also amazing. Highly recommend!
訪訪客用戶Everything is good about this hotel. Breakfast is the best in my two weeks Italy trip. Just one suggestion: please ask for a shuttle at the parking if you drive to Matera. Otherwise it is hard to walk there with luggage and you will easily lost in similar small roads.
訪訪客用戶説實在的,並不是很推薦 尤其是要拿大行李的人,出租車不能開到酒店門口 還要走起碼五六分鐘全部都是上上下下的石子路。就算到了酒店裡,幾乎所有的房間都要爬上爬下,非常陡峭 很不方便。所謂的separate building 是在酒店另外一邊(更像是酒店原本的區域開發滿了,另外收了周邊的民房加蓋的), 不能算特別有安全性,尤其是如果晚上要有點事簡直叫天天不靈,叫地地不靈。酒店有shuttle bus 從大堂(主區域)送到所謂的seperate building , 但依然要走大概二十個石子路台階,需要自己拿行李。 酒店號稱separate building 和主樓大概走四分鐘(有一條小路),但是從最上面走下去要走100個台階,再走回去一樣 ,台階不算好走很窄部分很陡。石頭的房子比較暗,所以我們不得不把門開着,而且可能是濕氣較大(他們開着抽濕機)所以被子有一點點潮。其他中規中矩,酒店的服務可以説是helpful 但遠沒有到熱情。桑拿類似國內的大浴場,要帶泳衣,還可以吧。 我一般不評論酒店,但這次評論就是想説“並不推薦)
訪訪客Worst experience in staying in independent accommodation. Left in the rain for 1 hour. Tried 18 calls not answered A very unpleasant man turned up and yelled at us in Italian. We felt very intimidated. When we went out we believe someone entered the room and turned off all lights and heating.
Nice room but it’s in an apartment not a hotel like pictures make you believe. Next morning 1/2 hour before check out we returned back and the angry man was waiting for us. Yelling about lights left on. This was a small bathroom light we’d missed when we went for a walk. He virtually threw us out of the hotel. Standing in front of the bedroom window making us very uncomfortable. Very very unpleasant stay.