時代廣場馬斯洛飯店(The Maslow Hotel, Time Square)

I strongly recommend this hotel. Its close to everything one would want. I am definitely booking again

This hotel is average at best. We stayed for a night to attend the Backstreet Boys concert so whilst it catered for our needs, it was such an average experience that I think I should have given it a skip (the hotel, not the concert). The good points: friendly staff on check-in and generally good service. The room was comfortable and spotless. The bad points: the bathroom was not nice. Tiny toilet and shower cubicle with pipes that made a huge noise when the hot water was turned on and barely any counter space to keep items from your vanity case. The breakfast was included in the room charge and I was really looking forward to this. But, whilst they had a huge variety, the taste was not good. My omlette was undercooked (the cheese didn't even melt), the pastries were not fresh, bordering on stale and the coffee was really awful. All in all, not a terrible experience because we were there for such a short time but I did expect better and I definitely won't stay there again which is unfortunate because the Sun Bet arena, which is next to the hotel (maybe 100m) seems to be the preferred concert venue these days.

Very comfortable stay. The pillows were the largest and most comfortable ever. I attended a dinner banquet on the one evening, as part of a conference delegation. My meal had been prepared in accordance with special dietary requirements and our waitress went above and beyond to ensure I was well looked after and happy. The food on all 3 days of my stay was fantastic. Overall very good.

Very poorly run hotel. Never stay here. 2 of 4 elevators not working Each time my driver approaches the boom gate they are challenged and directed to the car park (even when I am in the car) The room a/c does not cool the room until 2 am Woke up this morning with no water until 7:30. Was told maintenance cut the pipe to repair a drip. No notice given. Told we can use the roof top bar and pool but first have to go to ground floor to ask staff to let us use the elevator (only half of which work). Do not send anyone here.

The hotel itself is fine the room was spotless and comfortable, the check-in process painless and they allowed a late check out without problems. My complaint is with the Breakfast which if not included in the room rate is whopping 290zar. And was simply appalling, I would have been uncomfortable paying 29zar for what was prepared. What made things so much worse was that none of the staff seemed to actually care, this is buffet dining, with everything cooked up front and kept warm which is quite common, however when I say warm that is a relative term, it was barely warm, and the streaky bacon was actually stone cold as the heating lamp was not working. The yogurt was certainly a very cheap imitation. So if your idea of having a fine breakfast involves Luke warm food poorly prepared, with poor staff that don't seem too terribly interested in anything then I guess you are in for a real treat.

Air-conditioning in both rooms was stuck on heating, 26'C, regardless what lower temperature you tried to adjust it to. Maintenance came to clean the filters but this ultimately did not work, they still reverted back to heat the rooms to an unbearable level. No alternate plans to be made since hotel was full. My in-laws literally left that same evening as the room temperature was unbearable, refund pending.

We had an okay 1 night stay. The biggest downside was at the pool.. no towels and waiting 30m for towels.. when they arrive the staff member was on the phone having a big chat while us and other people were just standing wet in the cold so she could finish her phone call.. Room was clean, check in fast, and staff friendly.