普雷斯頓斯堡西舒適套房飯店(Comfort Suites Prestonsburg West)

I canceled the room. I booked it before I realized it was not the area I was going to be in. I have tried to call you to attempt to get my money back. But cannot get thru. I WILL NOT ever use your site again. Rip off

Nice little hotel! Only complaint is the pull out bed. It was horrid. Very thin mattress and it feels like sleeping on springs. Pool was warm which was great! Gym room wasnt the greatest, one of their ellipticals didn't work, but they had 2 bicycles and a treadmill as well.

The location was perfect for our overnight trip to pick up a new toy in Pikeville. The room was clean and everything worked as it should. There was plenary to eat for breakfast and the staff kept everything full. The young man the checked us in was pleasnpand happy to offer his recommendation for a place to eat.

I booked very last minute, like probably 10 minutes before we arrived. The lady at the front desk was very nice, got us checked in quickly. Since we booked last minute, the only room available was one with 2 double beds….not exactly what I would pick, BUT beggars can’t be choosers. 😉 We had a great stay. The room was clean, the mattresses could use an update, but they weren’t terrible. Staff was friendly. Breakfast was nothing to write home about, but it wasn’t bad. All in all, it was a decent place for what we needed. We’d stay again.

Everything here was good. The beds are small but the facility is well maintained and clean.

MY ROOM WAS GOOD, ALTHOUGH THE GAP IN THE DOOR IS SO WIDE, ANYONE COULD SEE OR BREAK IN. I MENTIONED THIS TO THE FRONT DESK AND THEY WOMAN WAS AWARE. MY ROOM HAD BLACK WATER BUGS WITH PINCHERS. THE ROOM WAS GOOD OTHER THAN THE TWO MENTIONED ABOVE. THE HALLWAYS HAD GARBAGE BAGS FULL SITTING OUTSIDE THEIR ROOM X 2 DAYS. THE CARPETS IN THE HALLWAY WERE FULL OF PLASTERBOARD PIECES AND DUST. THE DOOR THAT LED INTO THE SIDE OF BUILDING (WHERE THE SMOKING AREA IS) DOOR WAS AJARED WITH A ROCK, THIS IS A SAFETY ISSUE FOR SOLO TRAVELERS, WHO WANT TO FEEL SAFE IN THEIR ENVIRONMENT. IM HOPING THE NEXT TIME IM IN THE AREA, THESE ISSUES WITH BE RESOLVED. :). I WAS GIVEN THIS COMFORT IN RECOMMENDATION, DUE TO IT BEING THE BEST POSSIBLE ACCOMMODATION IN THE AREA.

Desk clerk very helpful ! The only negative was we did not get room cleaned the second day and we were told they did not have toilet paper and extra clean wash clothes to give us that morning .

The place needs a little upgrade but staff was excellent. Helpful and friendly.

BEWARE! We checked in around 9:30pm and got falsely accused of a noise complaint. The front desk called us around 11-woke us up, to inform me of a noise complaint coming from my room. I was also scolded because this was the third night in a row he had to call for noise. Hmm, how does that work when we checked in less than 2 hours ago? When I spoke with the GM, she took the employee's word over mine. Pikeville is a 20 minute drive with WAY better treatment. These people are just unprofessional. The hotel is under construction, the breakfast is absolute crap, and the employees call you to harass you. -5/5 stars, do NOT recommend. PS: if you're allergic to blueberries, do NOT make the "strawberry" waffle.