普雷斯科特F&F Clothing附近住宿

Went back this hotel after a break of a few years for a tribute night with family. The rooms were quite decent on the top floor but the service was absolutely shocking in every aspect of the hotel. I don’t think we would return to this hotel I’ll explain….. On arrival we dropped out bags in the room and went downstairs to the bar for a few drinks - every single draft beer/lager was off and only bottles were being sold. This was really dissapointing there was no explanation from the bar staff who all appeared very miserable. Next we went downstairs to the party room and waited in the foyer with others and the beers were all off again on this separate bar too. Then I ordered some drinks and was told “we are only taking cash”. I asked why and the bar man said the card machine had broke. I explained I had no cash on me to which he replied I would have to get drinks upstairs! This wouldn’t be that bad but it was up 3 flights of stairs and a real inconvenience for the whole night having to go upstairs to pay for bottled drinks. Anyway after waiting for a minute a few people began to complain and a young man with blonde hair came behind the bar and I’m not joking shouted at everyone waiting “the card machine is off if you want a drink go upstairs” very rudely. One woman asked to speak to the manager and he actually shouted “I am the manager” very rudely - no apology or help or anything. It occurred to me after that they could have just charged the room or charged the table but nothing was offered or any help given he was clearly under pressure and his customer service was absolutely shocking everyone was gobsmacked! So the night went on and the disco finished at 1 am I think but bizarrely the bar in the hotel shut an hour earlier so we couldn’t have any drinks for the last couple of hours as the card machine was off all night ! You couldn’t make it up…. The disco was good fun, meal nice but then a gain in the morning the service let it down. Went down to breakfast and was told our room hadn’t paid for breakfast - we stood at the entrance whilst the woman greeting us walked off for about 10 minutes came back and just said “follow me”…. No apology, explanation or anything and yes we got breakfast which was actually not bad. The service was so poor it did actually really dampen our stay and I think most people were annoyed to…. Mistakes happen but you only want a smile, apology or explanation and instead we were spoken to almost like a visit to “Karen’s diner” . I’ve attached a photo of the state of the bar too!

美麗的酒店

位於市中心,步行即可到達市中心、購物中心、電影院、快餐店和酒店場地內的免費停車場。房間很大,寬敞,很乾淨。房間佈置得很好,有隔音窗和很好的遮擋窗簾。睡眠質量很好,因爲房間窗簾關閉了,房間很安靜。超級舒適的牀,有可愛的亞麻布和漂亮的枕頭,在一個氣候控制的房間裏-幸福。空調效果很好,特別是在英國熱浪期間。房間配備了您可能需要的舒適住宿的一切。浴室很乾淨,水壓很好,爲環保瓶裝洗漱用品豎起大拇指,非常香,很可愛。浴室光線充足,有不錯的吹風機。游泳池和健身房設施都有,但是當你想使用這些設施時,你必須預訂一個時間段–,這不是問題,你只需要稍微組織一下。餐廳的早餐新鮮且豐富,服務員非常有禮貌和友好。酒吧很小很貼心,酒吧服務很好,還有一系列可選擇的飲料。所有的員工都很棒,非常包容。完美無瑕的住宿,我們迫不及待地想回來。

房間裏有很好的牀,也沒問題,很,但我們睡得很,早餐很糟糕,說你可以說到10點,但不是這樣9.45 全都沒了:沒有面包,沒有雞蛋,沒有子,沒有咖啡杯,等等。在查詢時,先找了大麻,說一切都沒了,因爲太忙了!!,你知道預訂了多少房間,就是計劃。那位經理不幹什麼,只戴了標題,附近沒有吃飯的機會!其他酒店的零件都比你想的要貴,但每晚110歐元,你就可以多給你服務!

房間乾淨，服務好