布拉格大飯店(Grand Hotel Praha)

位置很棒。房間又小又舊，但很乾淨。我本來抱有很高的期望，因為它就在天文鐘樓前面，但我分配的房間視野最差，隔壁大樓有一個廚房，四面八方都被擋住了，鴿子也沒有。住了4晚，窗戶只損壞過一次。我請求至少幾個晚上的防災任務，但被拒絕了。我很尷尬見到我的家人。

Supwr Lage , ein schönes historisches Hotel Wir waren zwei Nãchte hier, alles tiptop. Einziges was wir reklamiert haben , es war kalt im Zimmer. Leider sind laut Personal dem Hotel die Hände gebunden um zum baurn,umbauen.Essen war gut,im Hotel direkt Caffer Mozart. Schöne Aussicht auf dien Platz. Wieder gerne mal. Danke

I had booked 4 superior rooms. When we got there, the room we got was on the 3rd floor, no elevator, with the option of giving us a better room the next day , it never came to pass. At night the temperature was up to 27 C, Reception didn’t know what to do. They gave me the key to a room which was already occupied!! Reception staff was ‘very sorry’ but no one could help us. Breakfast was good and wholesome Sorry that I went there, was very disappointed Location was excellent

El hotel tiene una ubicación privilegiada, mejor imposible, en frente del reloj. El servicio para el check in y para el check out fue muy lento, es una aspecto que deberían mejorar. La habitación que nos dieron teníamos que subir una escaleras muy angostas.

Hissin puuttuminen laski yleisarvosanaa. Lisäksi respan töykeä, suorastaan junttimainen käytös heti majoittumisen hetkellä teki huonon vaikutelman. Sijainti on optimi vanhassa kaupungissa.

I liked the location and it’s convenience to other sites. However, that’s the only thing I can rate positively. When we arrived, we were placed in a room with a broken air conditioner. It was hot. When we called to ask for assistance about the a/c, that’s when we were told that they knew it was broken. That’s as far as the conversation went until a few hours later we were moved to another room. The new room was a bit cooler, a lot smaller and the bed was extremely hard. The VIP status, unfortunately we didn’t notice anything in that regard.

Airconditioning was broken in both rooms and bell hop did not know how to operate thermostat. One room had no elevator and was five flights up. Receptionist was not helpful and disappeared for 30 minutes.. We left and have asked that our deposits be returned. Rooms were loud with windows having to stay open due to no air and staff was not attentive. Don't stay here!!