福朋喜來登飯店-聖何塞-哥斯達黎加

The hotel was OK, but we expected better. There was a damaged outlet hanging outside the wall by the bed. The retractable clothesline in the bathroom wasn't retracted, and it was draped over the towel bars. The coffee maker did not work-I gave up after two tries. My wife is a bit unsteady on her feet, and the bathtub was very slippery for her. We requested a non-skid mat from the front desk, and one arrived after half an hour. The ice machine on our floor was broken, and the elevator is rigged so you can't go floor to floor. When we first arrived, we were not told about the need to use the room key in the elevator, so that was new to us, as well. We couldn't get the elevator to work until a passing maintenance man helped us.