波茨坦Kellerberg附近住宿

A very nice hotel, both regarding location and design. The receptionist was very helpful, and even served in the hotel bar in the evening. Our room (apartment) was very good and very large. Only bad thing was that the room was in a section of the hotel without lift, so we had to carry our luggage 3 floors up. The room (apartment) was very well equipped, and certainly made for several guests at the same time (3 bedrooms). The room had 3 safes, and a huge double coffeemaker with a good selection of coffee capsules. It was WiFi at the hotel, but I did not test this. Breakfast was standard, quite alright. Parking for the car was in fact in a public parking cellar, but it was only 50 meters away from the hotel.

酒店很新，房間比較大，入住人也很多 早餐沒吃，因為離着火車站很近，想着別浪費時間了 但不知道為啥，沒有標準的雙人間，雖然兩張床挨着，但是床墊是分開的，希望保持點距離的人士可以不考慮了

酒店就在波茨坦城市最主要街道上，附近吃飯購物都便利。由於不是直接臨着街道，所以非常晚上安靜。不足是酒店價格貴，房間麪積一般，Wifi信號不好。

這是我們聖誕之旅中最差的酒店,價格最貴。我們要求在酒店安靜的地方有一個景觀的房間,提前與我們的願望寫了一封信給酒店。但我們的願望沒有被考慮在內,而是相反 - 房間是在馬路對面的建築中提供的,從主樓俯馬路,非常寒冷和不舒服。風化傢俱,髒冰箱。早餐也是我們旅行期間住的七家酒店中最差的。唯一一件好事-我們只訂了一晚。可惜我不再想回到這裏,向任何人推薦這家酒店。

Wir hatten ein großes Zimmer mit großem Bad, voll geeignet für Rollstuhlfahrer.Brauen wir nicht, aber gut zu wissen. Parkplatz vor der Tür und in der Tiefgarage wird positiv vermerkt, andere Hotels nehmen extra Geld fürr einen Parkplatz. Vom Preis her gibt es absolut nichts zu meckern, man kriegt einen ordentlich Gegenwert. Das Restaurant ist relativ überschaubar, die Speisekarte auch, aber das reicht völlig- Interessant die große Getränkeauswahl, die Cocktails und Longdrinks sind sehr preiswert! Es gibt keine kulinattischen Höhenflüge, aber das erwartet man für den Preis auch nicht. Beim Frühstücksbuffet war um 9.00 Uhr das Obst alle, hätte man sicher auffüllen können. Aber außer uns war nur noch 1 Gast da. Wird sicher besser, wenn der Tourismus wieder voll in Fahrt kommt. Fazit: Gern wieder.

自己曾在該酒店住過多次，設施齊全，設計現代，早餐豐盛。酒店地理位置好，緊鄰自由大學和U3線Dalem Dof站，旁邊就有Rewe超市，對面的亞洲藝術館搬去了Humboldt Forum ，新換的博物館還未開館，不遠處是植物園。但是這次入住，攜程的預訂體驗不佳，前台無論如何也找不到攜程的訂單，光一個check in 就耗時一刻鐘。

By the time this incident happened, I have already completed a 4 days stay in the hotel and was willing to increase my stay. For that purpose, I went to Mrs. Hausweld and asked to please consult the availability and the price of the rooms for extra nights. In response, I was told that the final price, including the city tax for 3 additional nights would be 350 euros with breakfast included. Consequently, I was willing to go along with that reservation and requested to pay by card. Afterward, then Mrs. Hausweld offered me the POS terminal to go along with the payment, and the amount ascended to 419 euros. Due to that unexpected difference, I kindly asked for an explanation and was told that 419 euros were the final price, and if I was not happy with it I would need to leave the hotel immediately. As a result, I kindly refused to pay that amount and asked her to please consult the price for two nights instead of three. In response to that, the front desk manager told me that no more rooms were available for me and that I needed to check out now and leave the hotel. Following that conversation, I went on Booking.com and reserved a room for the same days, without breakfast, and surprisingly rooms were still available. Next, I went to the front desk and asked to please pay for my booking Mrs. Hausweld looked at me in an unfriendly manner and told me she could not find any reservation. After 5 minutes of searching, she could finally open my booking. Then, although I already provided a credit card in my booking, she asked me to show it to her because she was not believing that it was not mine. I answered that the card was in effect mine and offered her to have a look, but it did not have any numbers on it. So she got ahead to request me to write down my credit card details, including the CVV code, on a piece of paper as ”a security”. Afterward, I was asked again by her if I would like breakfast or not, despite I selected the no breakfast option on booking.com. A moment later I was offered the POS terminal to pay by card, which stated an amount 30 euros higher that the price I booked the room for on this site. Due to the reoccurrence of the same, previous situation again, I refused to pay and respectfully asked her why the price was higher again. Mrs. Hauweld answered in a very disrespectful manner that I asked her to have breakfast included and that I was confusing her again. After that situation, I kindly asked them to speak with her supervisor. She answered, that she had no supervisor and was the only person working in the hotel for the whole weekend. That experience left me in complete disbelief of her professionality and her being in that important role in the hotel. However, despite that bad experience with that particular staff member, I would like to note that the other front desk managers were very friendly and helpful at all times.

Staff were nice and pleasant. Good part of town with convenient transport links. Room was spacious and light. Able to open windows to a leafy quiet street. Style of interior isn't that of a super modern hotel.. it feels slightly dated but kept clean and tidy. Only bad points for me is the pungent stink coming from the bathroom, which I can only put down to old plumbing/drainage systems. A quite unbearable sulferous whiff which reached a highpoint in the morning 'showering' time... The aforementioned windows had to be opened wide. Apart from that it was fine, okay for a short stop Didn't partake in any of the dining or breakfast on offer

Basic hotel in good location if you want to explore both Berlin and Potsdam. BUT: 2/3 of receptionists we met didnt speak English. The neighbourhood seemed safe when we were returning late from sightseeing. A couple of nice restaurants located nearby.