Stayed there for 6 nights. The hotel was clean, and the location was close to the train station. The downside was that they would only clean the room in 5 days. This info doesn't show on the website. We had to ask for the info and change the towels and garbage by ourselves. On the 6th night, we found out there was no one cleaned our room. We had to go to the counter and ask for it.
The moment you enter the hotel, you're greeted by an inviting team of staff and trendy atmosphere. The interior design is modern yet cozy, with stylish furnishings and well-thought-out lighting that creates a vibrant yet relaxed ambiance. Whether you're looking for a quiet corner to unwind or a lively spot to socialize, dorint has it all. my challenge was getting spa services during afternoon hours. All in all its strategically located
Hotel placed in the middle of Potsdam, good for tourists. Very bad place for professional events. The lack of service and care we experienced was outstanding. Agreements broken, terrible internal communication, aggressive dealing with my guests, buffet ran empty (!!!) , mediocre room service. Don't let yourself be blinded by the name. The staff has a terrible attitude, the processes are obviously not followed.
A stay at Elisapart - Apartments am Sommerschloss places you in the heart of Potsdam, within a 5-minute drive of Charlottenhof Palace and Potsdam's Brandenburg Gate. This aparthotel is 20.6 mi (33.1 km) from Olympiastadion and 14.8 mi (23.8 km) from Waldbühne.Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a television in a common area.To-go breakfasts are served on weekdays from 7:00 AM to 1:00 PM and on weekends from 7:30 AM to 1:00 PM for a fee.Featured amenities include express check-out, multilingual staff, and laundry facilities.Make yourself at home in one of the 73 air-conditioned rooms featuring heated floors and flat-screen televisions. Kitchens are outfitted with full-sized refrigerators/freezers, stovetops, and microwaves. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include phones, as well as safes and coffee/tea makers.
訪訪客用戶2024.06.27
Lokalizacja bezpośrednio przy stacji kolejowej skąd można szybko dostać się do Berlina lub centrum Poczdamu Apartament duży , czysty i w pełni wyposażony Mimo naszego wcześniejszego przyjazdu zostaliśmy zameldowani kilka godzin wcześniej
I booked this hotel for my husbands birthday and foolishly was taken in by the ”superior double” room as advertised on the website, allegedly there were tea/coffee making facilities and it boasted a wonderful view of the river. This hotel was poor, extremely poor, our room was awful ....... if you hung your head out of the window you could just about see the mosquito filled river. The following day I asked at reception about the ”superior double” room and that it did not fulfill our expectations only to be told (by an extremely unhelpful man) that the website was wrong and he asked me to show him which website stated the benefits of ”superior double rooms”, as it happened it was the HRG website (allegedly they are part of the group), although this clearly isn't advertised at the hotel, once can only assume that the hotel is that poor that HRG are now looking at losing this hotel within their chain. The food was poor, hot food wasn't hot and consisted of sausages and rubbery eggs which were freezing, although on a positive the vanilla yoghurt was lovely. I can't NOT recommend the hotel strongly enough ..... and don't even get me started on the closest train station which was scary to say the least. We did a bus tour around Potsdam and there are some lovely parts of it, overall our 4 night stay in Germany was poor, unhelpful staff, rude and unhelpful people, a note to travelers thinking of going, you have to pay to pee everywhere, lots of restaurants don't even have toilets and those which do will charge you 1 Euro, a lot of the self service toilets don't work and so you have to go to an awful toilet manned by a poor child (who clearly isn't happy doing his job)!!! On a positive and that's the only positive I can say about the hotel is that on the day of our checkout (note for the hotel staff) which was 6.30am on Monday 17th June when we were panicking about catching a train we were met by a helpful young man on your reception desk who understood that we were in a rush and so didn't ask us for any payment/further details (as we'd pre booked in advance) who we then met at the station having missed our train to the airport (as the trains from Charlottenof are erratic) he was extremely helpful and advised us we'd missed the train and did everything he could to ensure we caught the correct train (on the correct platform) an hour later, he even made sure we got a seat on the train (as my husband is walks with a stick), I cannot thank him enough and I hope that the hotel staff reading this review pass on our thanks to him, rather than posting an bog standard review thanking us for reviewing. Vienna House needs to post more honest pictures and not just sofa shots. An extremely poor hotel, please think seriously before booking, my advice .... DON'T BOTHER!!!!
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4.3/5
滿意
A very nice hotel, both regarding location and design. The receptionist was very helpful, and even served in the hotel bar in the evening. Our room (apartment) was very good and very large. Only bad thing was that the room was in a section of the hotel without lift, so we had to carry our luggage 3 floors up. The room (apartment) was very well equipped, and certainly made for several guests at the same time (3 bedrooms). The room had 3 safes, and a huge double coffeemaker with a good selection of coffee capsules. It was WiFi at the hotel, but I did not test this. Breakfast was standard, quite alright. Parking for the car was in fact in a public parking cellar, but it was only 50 meters away from the hotel.
Wie zu Hause ist es nicht. Modern aber schon etwas abgestoßen und mit Detailmängeln, z.B. kein Türspioneinsatz, ausgehakter Vorhang, benutztes Handtuch von Vorbelegung noch im Bad. Eine Klimaanlage ist ebensowenig vorhanden wie ein Safe. Auch kein Schrank und keine Kofferablage. Niemand vor Ort, alles nur mit Codes und zentraler Telefonnummer, sehr laute Strassenbahnheräusche, Viel zu teuer für die Leistung.
訪訪客用戶The classicistic Villa Arnim was built in 18599/60 and designed by Ferdinand von Arnim, the master-builder of the king. We spent the afternoon and one night in August and enjoyed our stay. The apar**ent had a living room, bed room and a kitchenette all very well appointed. The bathroom is brand new, the beds are very comfortable with high quality linens.