Wir hatten ein großes Zimmer mit großem Bad, voll geeignet für Rollstuhlfahrer.Brauen wir nicht, aber gut zu wissen. Parkplatz vor der Tür und in der Tiefgarage wird positiv vermerkt, andere Hotels nehmen extra Geld fürr einen Parkplatz. Vom Preis her gibt es absolut nichts zu meckern, man kriegt einen ordentlich Gegenwert. Das Restaurant ist relativ überschaubar, die Speisekarte auch, aber das reicht völlig- Interessant die große Getränkeauswahl, die Cocktails und Longdrinks sind sehr preiswert! Es gibt keine kulinattischen Höhenflüge, aber das erwartet man für den Preis auch nicht. Beim Frühstücksbuffet war um 9.00 Uhr das Obst alle, hätte man sicher auffüllen können. Aber außer uns war nur noch 1 Gast da. Wird sicher besser, wenn der Tourismus wieder voll in Fahrt kommt. Fazit: Gern wieder.
The moment you enter the hotel, you're greeted by an inviting team of staff and trendy atmosphere. The interior design is modern yet cozy, with stylish furnishings and well-thought-out lighting that creates a vibrant yet relaxed ambiance. Whether you're looking for a quiet corner to unwind or a lively spot to socialize, dorint has it all. my challenge was getting spa services during afternoon hours. All in all its strategically located
Hotel placed in the middle of Potsdam, good for tourists. Very bad place for professional events. The lack of service and care we experienced was outstanding. Agreements broken, terrible internal communication, aggressive dealing with my guests, buffet ran empty (!!!) , mediocre room service. Don't let yourself be blinded by the name. The staff has a terrible attitude, the processes are obviously not followed.
Lokalizacja bezpośrednio przy stacji kolejowej skąd można szybko dostać się do Berlina lub centrum Poczdamu Apartament duży , czysty i w pełni wyposażony Mimo naszego wcześniejszego przyjazdu zostaliśmy zameldowani kilka godzin wcześniej
I booked this hotel for my husbands birthday and foolishly was taken in by the ”superior double” room as advertised on the website, allegedly there were tea/coffee making facilities and it boasted a wonderful view of the river. This hotel was poor, extremely poor, our room was awful ....... if you hung your head out of the window you could just about see the mosquito filled river. The following day I asked at reception about the ”superior double” room and that it did not fulfill our expectations only to be told (by an extremely unhelpful man) that the website was wrong and he asked me to show him which website stated the benefits of ”superior double rooms”, as it happened it was the HRG website (allegedly they are part of the group), although this clearly isn't advertised at the hotel, once can only assume that the hotel is that poor that HRG are now looking at losing this hotel within their chain. The food was poor, hot food wasn't hot and consisted of sausages and rubbery eggs which were freezing, although on a positive the vanilla yoghurt was lovely. I can't NOT recommend the hotel strongly enough ..... and don't even get me started on the closest train station which was scary to say the least. We did a bus tour around Potsdam and there are some lovely parts of it, overall our 4 night stay in Germany was poor, unhelpful staff, rude and unhelpful people, a note to travelers thinking of going, you have to pay to pee everywhere, lots of restaurants don't even have toilets and those which do will charge you 1 Euro, a lot of the self service toilets don't work and so you have to go to an awful toilet manned by a poor child (who clearly isn't happy doing his job)!!! On a positive and that's the only positive I can say about the hotel is that on the day of our checkout (note for the hotel staff) which was 6.30am on Monday 17th June when we were panicking about catching a train we were met by a helpful young man on your reception desk who understood that we were in a rush and so didn't ask us for any payment/further details (as we'd pre booked in advance) who we then met at the station having missed our train to the airport (as the trains from Charlottenof are erratic) he was extremely helpful and advised us we'd missed the train and did everything he could to ensure we caught the correct train (on the correct platform) an hour later, he even made sure we got a seat on the train (as my husband is walks with a stick), I cannot thank him enough and I hope that the hotel staff reading this review pass on our thanks to him, rather than posting an bog standard review thanking us for reviewing. Vienna House needs to post more honest pictures and not just sofa shots. An extremely poor hotel, please think seriously before booking, my advice .... DON'T BOTHER!!!!
訪訪客用戶Super gepflegtes Hotel in herrlicher Lage. Man spürt, dass das Personal als Team arbeitet und das mit Freude. Das Frühstücksbuffet lässt keine Wünsche offen. Ideal auch der Fahrradverleih und die Nähe zu den Sehenswürdigkeiten. Alles in allem 1000%weiterzuempfehlen und ich buche auch jederzeit wieder.
A very nice hotel, both regarding location and design. The receptionist was very helpful, and even served in the hotel bar in the evening. Our room (apartment) was very good and very large. Only bad thing was that the room was in a section of the hotel without lift, so we had to carry our luggage 3 floors up. The room (apartment) was very well equipped, and certainly made for several guests at the same time (3 bedrooms). The room had 3 safes, and a huge double coffeemaker with a good selection of coffee capsules. It was WiFi at the hotel, but I did not test this. Breakfast was standard, quite alright. Parking for the car was in fact in a public parking cellar, but it was only 50 meters away from the hotel.
Wie zu Hause ist es nicht. Modern aber schon etwas abgestoßen und mit Detailmängeln, z.B. kein Türspioneinsatz, ausgehakter Vorhang, benutztes Handtuch von Vorbelegung noch im Bad. Eine Klimaanlage ist ebensowenig vorhanden wie ein Safe. Auch kein Schrank und keine Kofferablage. Niemand vor Ort, alles nur mit Codes und zentraler Telefonnummer, sehr laute Strassenbahnheräusche, Viel zu teuer für die Leistung.
訪訪客用戶Awesome location with a lot of we wanted to see within walking distance. Our apar**ent was clean, cozy and enjoyable. We had to pick the house keys from a different office 3mins by car away from the appar**ent.