波茨坦夏洛滕霍夫宮附近住宿

I booked this hotel for my husbands birthday and foolishly was taken in by the ”superior double” room as advertised on the website, allegedly there were tea/coffee making facilities and it boasted a wonderful view of the river. This hotel was poor, extremely poor, our room was awful ....... if you hung your head out of the window you could just about see the mosquito filled river. The following day I asked at reception about the ”superior double” room and that it did not fulfill our expectations only to be told (by an extremely unhelpful man) that the website was wrong and he asked me to show him which website stated the benefits of ”superior double rooms”, as it happened it was the HRG website (allegedly they are part of the group), although this clearly isn't advertised at the hotel, once can only assume that the hotel is that poor that HRG are now looking at losing this hotel within their chain. The food was poor, hot food wasn't hot and consisted of sausages and rubbery eggs which were freezing, although on a positive the vanilla yoghurt was lovely. I can't NOT recommend the hotel strongly enough ..... and don't even get me started on the closest train station which was scary to say the least. We did a bus tour around Potsdam and there are some lovely parts of it, overall our 4 night stay in Germany was poor, unhelpful staff, rude and unhelpful people, a note to travelers thinking of going, you have to pay to pee everywhere, lots of restaurants don't even have toilets and those which do will charge you 1 Euro, a lot of the self service toilets don't work and so you have to go to an awful toilet manned by a poor child (who clearly isn't happy doing his job)!!! On a positive and that's the only positive I can say about the hotel is that on the day of our checkout (note for the hotel staff) which was 6.30am on Monday 17th June when we were panicking about catching a train we were met by a helpful young man on your reception desk who understood that we were in a rush and so didn't ask us for any payment/further details (as we'd pre booked in advance) who we then met at the station having missed our train to the airport (as the trains from Charlottenof are erratic) he was extremely helpful and advised us we'd missed the train and did everything he could to ensure we caught the correct train (on the correct platform) an hour later, he even made sure we got a seat on the train (as my husband is walks with a stick), I cannot thank him enough and I hope that the hotel staff reading this review pass on our thanks to him, rather than posting an bog standard review thanking us for reviewing. Vienna House needs to post more honest pictures and not just sofa shots. An extremely poor hotel, please think seriously before booking, my advice .... DON'T BOTHER!!!!

Hotel placed in the middle of Potsdam, good for tourists. Very bad place for professional events. The lack of service and care we experienced was outstanding. Agreements broken, terrible internal communication, aggressive dealing with my guests, buffet ran empty (!!!) , mediocre room service. Don't let yourself be blinded by the name. The staff has a terrible attitude, the processes are obviously not followed.

A very nice hotel, both regarding location and design. The receptionist was very helpful, and even served in the hotel bar in the evening. Our room (apartment) was very good and very large. Only bad thing was that the room was in a section of the hotel without lift, so we had to carry our luggage 3 floors up. The room (apartment) was very well equipped, and certainly made for several guests at the same time (3 bedrooms). The room had 3 safes, and a huge double coffeemaker with a good selection of coffee capsules. It was WiFi at the hotel, but I did not test this. Breakfast was standard, quite alright. Parking for the car was in fact in a public parking cellar, but it was only 50 meters away from the hotel.

On the face of it, the hotel looks nice but it's showing it's age with a tired look. Check in was quick and room was nicely sized but the safe didn't work and the reception was not very keen to help. I asked if I costore my valuables in the office safe but it took a bit of persuasion before they would let me. Room had great air conditioning and was quiet. Breakfast was god with plenty of choice.

The moment you enter the hotel, you're greeted by an inviting team of staff and trendy atmosphere. The interior design is modern yet cozy, with stylish furnishings and well-thought-out lighting that creates a vibrant yet relaxed ambiance. Whether you're looking for a quiet corner to unwind or a lively spot to socialize, dorint has it all. my challenge was getting spa services during afternoon hours. All in all its strategically located

2021年12月在這裏住了兩次。我們整體非常滿意的住宿。正如我們知道智選假日酒店的新房間概念,我們對非常好,明亮的房間,舒適的牀上用品和寬敞的淋浴並不感到驚訝。不錯,存儲空間少,但沒人預訂HIEx,畢竟是預算鏈,幾天多,所以一點也不問題。自助早餐不錯,在一個非常有吸引力的公共區域供應。新年的迎賓氣泡酒是一個不錯的接觸。最大的問題:前台有時似乎人手不足。會毫不猶豫地返回。

酒店很新，房間比較大，入住人也很多 早餐沒吃，因為離着火車站很近，想着別浪費時間了 但不知道為啥，沒有標準的雙人間，雖然兩張床挨着，但是床墊是分開的，希望保持點距離的人士可以不考慮了

餐廳/早餐的工作人員不幸更關注客人 - 我會按時回去(入口時有人提醒我10分鐘前到早餐結束,我應該不說我不知道) -或者不介意(我丈夫要午餐,沒有人接待他,所以他自己就坐在一張未預訂的桌子上,工作人員來了,說他做錯了一切,不能坐在那裏。問問爲什麼和如何做正確的事情,沒有得到很好的答案,但是他可以坐下。 第三次不那麼美好的體驗:根據需求,在Trip.com的商業中心爲電腦工作,我丈夫應該爲1天付100歐元--可能被混了,一個會議室。晚上在餐廳裏有人說他也可以坐在空餐廳裏,早晨他想去,餐廳工作人員就不同意了。 不幸的是,我們不該住這麼美好

不知不覺地,我們沒有設法用酒店來達到我們的目的,我們預訂了這家酒店在大自然中能夠休息,但天氣極其炎熱,房間沒有空氣co,所以根本不能呆在房間裏。酒店裏有一家舒適的餐廳,我們想使用,但由於缺乏工作人員,它關閉了。.我們問我們是否可以只使用它,不需要任何服務,但這是不可能的。最後我們無法使用酒店,不得不在周圍尋找另一個咖啡館,這破壞了我們的整體體驗,使我們不喜歡我們的住宿。清潔人員也感到惱火,決定在8:30AM打掃房間。是的,早上8點半你會聽到敲門聲,會叫醒你,讓你的房間打掃乾淨。後來,我們掛了一個不打擾的牌子,但是女僕仍然堅持要打掃我們的房間,進去打開我們的窗簾,當我們回來時,房間很熱。請記住,即使酒店有一些不錯的寒冷區域,您也不會入住酒店,所以最好尋找一個選擇,如果這是您的目標,您可以在酒店中真正放鬆。位置好在河邊,旁邊就是S站。早餐愉快。

Wir hatten ein großes Zimmer mit großem Bad, voll geeignet für Rollstuhlfahrer.Brauen wir nicht, aber gut zu wissen. Parkplatz vor der Tür und in der Tiefgarage wird positiv vermerkt, andere Hotels nehmen extra Geld fürr einen Parkplatz. Vom Preis her gibt es absolut nichts zu meckern, man kriegt einen ordentlich Gegenwert. Das Restaurant ist relativ überschaubar, die Speisekarte auch, aber das reicht völlig- Interessant die große Getränkeauswahl, die Cocktails und Longdrinks sind sehr preiswert! Es gibt keine kulinattischen Höhenflüge, aber das erwartet man für den Preis auch nicht. Beim Frühstücksbuffet war um 9.00 Uhr das Obst alle, hätte man sicher auffüllen können. Aber außer uns war nur noch 1 Gast da. Wird sicher besser, wenn der Tourismus wieder voll in Fahrt kommt. Fazit: Gern wieder.