Breakfast was decent and I had a nice meal in the evening where the Chef accommodated my requests. Room was comfortable and I would stay again if I'm in Portsmouth.
Best described as a quirky hotel. Rooms were ok; definitely three star.Clean but not for you if you're looking for modern up to date decor or amenities. No iron, hairdryer or mini bar in the rooms. Excellent Japanese food served in dining room or there's a more traditional menu.
酒店不錯,位置好,附近餐廳多,離朴茨茅斯&南海站也近。
非常好的工作人員,特別是Hasan!非常熱情友好!我們回到酒店時,他總是向我們打招呼,我們感覺好開心,好溫暖,換句話說,用中文叫“ home away from home”。“ home away from home”的意思是客人有賓至如歸的感覺,非常感謝!
The location was excellent, just about 3 minutes from the station. **Room:** The air conditioner was not functioning properly; it barely blew any air and kept turning off. Additionally, the windows could not be opened, resulting in a very stuffy environment. **Dining:** The dining area had dirty mugs mixed with clean ones. The tables were not cleaned adequately and remained sticky every day. There were almost rotten bananas on display that were not refreshed daily, and the fruits were not replenished either. The same issue applied to the yogurts. **Staff:** The staff varied from very pleasant to outright rude and indifferent. Customer care was even worse when I tried to address these issues. Overall, this was the poorest experience I have had at any Premier Inn, and I would not recommend it based on this experience.
樸次茅斯索倫特港普瑞米爾飯店提供給探索這座城市的旅客一個理想之地。 樸次茅斯索倫特港普瑞米爾飯店是您遍覽樸次茅斯美景與感受城市之聲的理想選擇。
飯店地理位置好,距離柯舍姆站4km遠,從南安普頓機場出發只要30km。 附近地區擁有許多景點,包括Saint Paul's Catholic Church,St Peter & St Paul C Of E Church和Business Innovation South Expo。 閒暇時,客人可以探索飯店的周邊環境。 樸次茅斯飯店在網站上提供停車場。
2025.01.07
I arrived at the Premier Inn at 6pm on Saturday 4th January, having booked a meal deal. The receptionist was very polite and helpful. The room was cold and not up to scratch… However! My true experience was about to begin… I immediately checked in at the restaurant to be told by a rude lady that I needed to book a table. The restaurant only had 2 tables occupied… I arrived at 6:25 to be kept waiting for 10 minutes. No staff members available. Then a male member of staff passing by told me to take a seat before disappearing. Another member of staff arrived to take my order. I was then told that most of the menu was not available. He explained that the Premier Inn was ‘shockingly terrible for letting down their customers’ … He expanded on a few issues that rang alarm bells… I had to eat at the Pizza Hut nearby. I was staying in a Premier Plus room that was not up to its usual standard… No water in the fridge and only a 2 finger Kit-Kat on the side… not the usual Green & Blacks chocolate. I arrived for breakfast the following morning… No buffet, no Alpen… The chef said they didn’t have enough customers or food for a buffet. He expanded on supply issues and said they were having to go to the local Tesco to buy items. Seriously, I could write a novel on my experience but I’m not wasting my time. I’ve had the same experience in Whitehaven on Sunday. The company doesn’t care and your failing your staff and customers…
AAlison dWe had a wonderful time here for a week. Yes the rooms are dated but still comfortable and clean. The restaurant is a child friendly place and yes they do run around screaming but wasn’t a problem for us, we went into the over 18 area and it was fantastic. The staff are amazing and friendly the one member that stood out to us was Brandon he was always happy and a great laugh he done everything possible to make our stay enjoyable. Nothing was too much effort for him and he took the time to get to know us. He made our week. Highly recommended this hotel