波爾圖鄰近水晶宮的飯店

I arrived at the hotel on 20 November 2022 for a 5 night stay. The stay was business related and with so many hotels to choose from, I decided to go with the Porto Palacio. What an excellent choice! The hotel is absolutely brilliant - I cannot find a fault. Check-in was very smooth and on arrival to the room - wow - very modern, crisp clean sheets on the bed and a spacious room. In terms of food, the Breakfast experience was the best part of the stay for me. I have stayed in many hotels around the world - both on a personal basis and a business basis - I can honestly say that the breakfast staff at the Porto Palacio are the best I've ever come across. On arrival, I was seated quickly. On Day 1, the staff members memorised what I had that cannot be chosen by the buffet - for example, a tea and two plates (as I like two plates) - on Days 2 and for the rest of the trip, I didn't even need to ask. I was called by my Title and Surname on arrival. The whole experience was brilliant. I would like to mention a lady called Rosa and another lady (they both greet staff members at the door) - their hospitality skills are great and they are always smiling - nothing is too much for them. I didn't eat at the restaurant in the evening but had room service as personally, I like to relax after a day at the office. The food was of good quality and was tasty and piping hot. I used the gym during my stay - the gym is open to members of the public, therefore is not your usual hotel gym. It's huge - there are loads of machines and I was never waiting for someone to finish using something. Staff members are friendly. All in all - a brilliant stay and is a genuine 5 star hotel! I will return to the Porto Palacio both on a business basis and also on a personal basis - Porto looks like a great city! It's a shame that I didn't have time to look around as I had a busy schedule but I will certainly be back! Thank you!!

Stayed four night as a base for Porto centre. Would give it 3.5 if possible to use halfs. Rooms were clean although showing signs of wear. Bed made up daily and fresh towels. Lack of shelf space in cupboard. Used for breakfast once but also tried the Mitica Inspiracao out of the back door twice for a more relaxed setting and no temptation to overfill v the buffet. Shower has good temperature and flow. Friendly and helpful reception staff. Nearby supermarket for anything you need. The bus from the airport took 50 mins during the morning midweek, and initially goes away from the hotel before heading back towards it. If I was doing it again I would take the Metro to Ramalde the nearest stop and then get an Uber to the hotel. The airport Metro is just behind the road at arrivals. Bus 304 seemed the quicker bus than the 300 or 301 into town. Had issues with bus reliability getting back from town after 8pm using information from route planner on Google maps .. chasing round various bus stops near the Town Hall Square to no avail. Ended up prefering to get the Metro back to Ramalde and then €3 for an Uber. Opted to use luggage lockers at Trindade Metro, €6 small for upto 12 hours rather than detour back to the hotel on the last day. Other sizes available but limited availability.

Stayed at Premium downtown for 5 nights. This is a small hotel in a very quiet location but found the hotel to be extremely clean.all areas from reception/ rooms/Restaurant were spotless. The staff were very friendly and efficient. Reception and Bar. Location was great as walking distances to lots of attractions was 15 to 20 mins away and supermarkets were also nearby. Highly recommended...

Very nice, and even stay with the same hotel with my friend

Great hotel. Has everything going for it. Breakfast good choice. Room good size . All amenities. House staff lovely and helpful. Restaurant excellent, worthwhile booking to ensure a seat. Spa and indoor pool very relaxing.

由於價格和距離機場的距離,我選擇在這裏住一晚,等待我的航班返回美國。爲什麼由於價格,您可能會問?嗯,63美元聽起來是不是很棒,尤其是當晚鄰近的旅館在幾百美元的價格上賣了呢?我嘗試在到達酒店之前在線預訂年輕人-成人折扣率,我知道酒店只有官方酒店網站上才有這種優惠,但假設我也可以在辦理入住櫃檯輕鬆獲得。網站關閉或不接受我的銀行帳戶,無論原因,即使清除了所有的欺詐保護凍結等。請知道我所說的,不是直接歸咎於入住酒店波爾圖機場的員工,而是歸咎於更大的系統,但還是要說。我希望工作人員能在登記櫃檯迅速給我63美元的價格,知道我在網站/應用程序方面遇到麻煩,應該有權以更好的付款方式獲得它。當我嘗試着嘗試着讓利率通過時,63美元的價格已經過期了,下一個最佳選擇是81美元,仍然只對應用程序開放。果然,知道我嘗試爲81美元付款時發生了什麼嗎?仍然沒有運氣。當午夜鐘聲敲響時,人們對於更便宜的價格失去了所有的希望。應用程序將價格重新調整到第二天晚上,我不得不在櫃檯支付大約100美元的價格才能立刻得到房間。一個合理的理由是,我爲什麼對價格如此挑剔,因爲從宏觀角度來看,差異並不那麼極端。但我的預算非常緊張。每一點錢都值一噸。在旅行結束時,我的財政危機比歐洲其他任何時候都嚴重。因此我輸了40美元,而根據非揹包族的通脹調整後,我輸了400美元。或者更多。我最不想給這個不幸的價格狀況添加的東西是,我可能對它感到最失望的一點。是的,顯然公司規定不能在櫃檯上預訂應該在線預訂的價格。但是,我並沒有感受到辦公桌旁那兩名員工的同情和道歉。他們非常友好,這是人們所期待的,但當客戶不能控制某些問題時,我同樣期望客戶能用語言表達出清晰明確的關心和關心。我不認爲他們真的“關心”我錯過了便宜的價格,因爲他們公司的應用程序付款門戶故障。一位女士甚至告訴我(當我問到這是否是外國人的普遍問題時),這種情形大約每週發生一次,她稱這種情況並不常見...但我不同意。我不是說他們應該解決應用程序問題...但是他們應該給我一些道歉。作爲客觀全面的評論家,迅速履行我的工作職責...房間乾淨舒適,浴室寬敞,

感謝您給我們如此美妙的體驗,您的酒店和我們房間的景色非常出色!我們喜歡閱讀它的歷史和花主題 - 謝謝。我們從所有優秀的員工提供出色的服務,儘管其中一些仍在學習,他們盡了最大的努力來幫助。特別提到餐廳裏的Rishi Raj,因爲他非常樂於助人和高效,總是竭盡全力給我們提供優質的服務。此外,酒吧裏的Andre雖然仍在學習他的交易,但非常友好和高效。湯姆斯和所有的接待員都在不斷幫助我們,非常友好。我們非常感謝他們,在我們慶祝週年紀念日時,將我們升級爲一個美麗的小套房 - 非常親切和周到。打掃我們房間的女孩做得很好。我們肯定會推薦住在這家美麗的酒店,就在杜羅河旁邊 - 你不能從我們8樓的房間得到更好的位置!河景和日落的景色很壯觀。我剩下的就是非常感謝Pestana Douro的所有優秀員工,幫助我們度過了一個美好的假期!波爾圖只是美麗的,絕對值得一遊😍

Quarto com boa área e limpo, cama muito confortável. WC bem equipado e funcional. Pequeno almoço buffet entre as 6 e as 12h e muito bem servido. Parque coberto grátis, com acesso direto aos quartos. Relativamente perto da cidade do Porto Simpatia no atendimento

Great location close to the Metro, although a bit noisy as there is construction outside and a barking next door. The rooms are tiny with minimal amenities. This is not a 4 star hotel as our package promised. Just a heads up, they charge you for extra coffee pods. Staff here is professional and very helpful-they wear many hats! They helped us book an amazing tour. Walking distance to shopping, an amazing indoor food court, and grocery stores. The breakfast room is very nice, and has good selections.

早餐很棒，有停車位，離河邊走路10分鐘左右吧，旁邊也有shopping mall..有美食中心……taxi 打車點，很方便