艾爾卡卡里斯公寓(Apartamentos the Arc Carris)

We stayed in an apartment with a terrace and views of the river and street below. The room was very spacious and clean, it had a kitchen and sitting area. The apartments are located in the historic district, check in was easy at the hotel across the street. It is a great location with easy walking distance to everything in Porto.

The Arc apartment should NOT be rated a 4-star, I’d say it should be closer to a 2-star accommodation. Firstly the strong bleach smell in the main entrance and the apartment is a major turn off. And the bathroom (in the apartment) reminds me of a dirty public bathroom. I had to keep my shoes on at all time since the bathroom floor seemed dirty. And, what is up with the yucky red carpet in the bedroom? Very unattractive and dirty. I have to say, I did not enjoy staying here at all and would not recommend. The only good thing about the Arc was the free breakfast. The breakfast was ok.

숙소 상태 청결하고 방도 복층에 넓어서 쾌적하게 잘 지냈습니다. 또 강변이구 시내 중심가와도 가까워 여행하기 편했습니다. 무엇보다 저희가 이른 아침 도착이라 짐만 맡기려고 카운터에 문의했는데 얼리 체크인을 도와주셔서 첫 여행일정을 편하게 시작할 수 있었습니다. 경황이 없어서 체크인 도와준 여직원분께 인사를 제대로 못했는데 다시 한번 감사합니다. 덕분에 편안한 여행이 되었습니다.

Appartement très propre et bien équipé (même si cela manque un peu de vaisselle pour ceux qui prendraient l’intégralité des repas sur place). Consignes à bagages très pratique en cas d’arrivée très tôt ou de départ tardif. Petite terrasse du studio très agréable

This place is great! So nice to have space for everyone to sleep and spread out. You could not get a better location - walk out the door and you are in the heart of the action. Check in at hotel across the road was easy. Recommend the massage at WeDo Massage in the hotel - 100 Euro for 1 hour body and 1 hour foot massage. We had Penthouse Panoramic 2 Bedroom and Wi-Fi didn’t work for us either but we were on holiday so just used hotspots. Only recommendation is to put additional TVs in by the beds. Great stay!

The property and room itself were great and in a great location. The rest was not great… They told me in the reservation confirmation you HAVE to contact them 72 hours in advance, and then did not respond to 6 emails over 5 days (still haven’t 2 weeks later). Definitely make you feel second class compared to the main hotel, unfriendly staff.

+ It is located near the waterfront which makes it a perfect tourist spot for hikes on the riverbank + Apartment looks really nice. + The kitchen is well equipped and thought through. + big safe that can easily hold two 13 inch laptops and some more stuff. When we checked in we realized that the safe doesn't work. After about 30 min maintenance staff diagnosed the problem, removed the faulty safe and installed a new one that worked properly. - wifi is horrible. it works irregularly, with connection going and stopping all the time. Sometimes even checking your email is impossible. If you need stable connection for anything you’re going be frustrated -Bathroom is spacious and looks pretty but the water pressure is low in the shower and it floods the floor. It’s also impossible to use the sink without splashing everything with water. And the light is rather dim which makes it hard to shave - In the kitchen some salt and pepper would be nice. - There is a dish drainer but nothing to wash the dishes by hand. There is a dishwasher and you get one tablet for it but it’s not refilled by housekeeping. (Housekeeping puts any dirty dishes they can find in the dishwasher and turn it on - using their own tablets so there's that)

Checkin instructions took us to a location 20 minutes from the actual checkin location. Contact phone number didn't work. Parking is not close, and is ridiculously expensive. Foul odour inside our apartment.

We rented the penthouse and it was even more beautiful in person than in photos! Great layout and very clean. Perfect location in Porto. It’s very hard to find, so message the hotel before you arrive for check in instructions.