The hotel facilities were fine, average for the price range. The staff was friendly, helpful. I booked two stays a week apart, minutes from the Portland Airport for a family trip to Hawaii. On the first visit the hotel shuttle was great, came within a few minutes. Took three trips on it during that stay—my arrival and back to the airport to collect arriving family members, all was well. On the return trip I needed to take the shuttle back to the airport to catch an intercity shuttle back to my home city Eugene. The desk said “It’s already on its way” I waited half an hour, no shuttle. Quite a few people were waiting for it by now. Releasing I would miss the other shuttle’s boarding time, I called for a private Lyft back home. I think I will do this when flying from PDX from now on. It is less expensive overall (hotel stay, intercity shuttle) Also very comfortable and exact timing I needed. Another caution: This was NOT the Aloft hotel’s fault but I accidentally booked the stays on a third party site. It looked like I was on the hotel’s web page except for tiny print in the upper left hand corner. It added a total of $160 to the stays and makes it impossible to cancel the stays even weeks before. I see this happening more and more. Be careful out there.
Ddavidll2018This gem of a hotel features HUGE rooms/suites and a lovely daily buffet breakfast. The staff was incredibly helpful from the moment we checked in, really trying extra hard to make sure our stay was perfect (it was!). Front desk staff Raquel, Woody, Brent, and Abraham was available round the clock. (AND - a special mention to the housekeeping department - I can't remember a hotel ever providing such a consistent level of spotless cleaning!). Forget anything you've seen on the news: Portland is open to visitors - and THIS is the hotel you want to stay in!
Stayed here at the start and end of a Road Scholar trip. Hotel and room were exceptionally clean. Room was well stocked with towels. Breakfast buffet was good-with attendant refilling items and keeping area clean. Shuttle was not available on arrival but they provided an Uber instead. Desk clerk stayed on the phone with me while I found the Uber driver at PDX.
訪訪客I don’t understand the glowing reviews & photos are definitely deceiving. I should have captured the armed security guards all over the place and the homeless drug addicts shooting up on the street. I have never been so relieved to leave Portland. What a gorgeous city overcome with homeless tent camps and sad addicts freebasing on every corner. Tried to walk a few blocks to dinner but had to Uber back in order to be safe. Thankfully we didn’t bring our children but it would have been such an education on why not to try drugs. Luckily our car was not broken in to (see past reviews) however a homeless person clearly made it onto our floor screaming at 5am since the elevator’s card reader to make it onto upper floors was not operational. We were mostly deceived by AmEx as this property was listed as a Fine Hotels property. It is not but I would say the others listed were not either (the Nines was much nicer but more addicts were down that way. Another old hotel but nice hotels in Portland are few & far between). Love this city but I will not be back until it is cleaned up and the Ritz Carlton opens. All of this said, the staff at the Duniway are doing their best with what they have to work with. We experienced great customer service, clean rooms, and comfortable rooms. The hotel desperately needs an update though. What made our stay a positive one is that we left unharmed, found some great restaurants (go to the Pearl District), and spent all day away from Portland at Hood River or the Oregon coast.
I love the autonomy of this hotel! The management was in touch and always available via text. Great coffee shop directly connected to the lobby. My room was cozy and I had a big tub! Beautiful old building, raw and rustic. Staircase was wide and not steep. Elevator was available. Quiet room. Linens were great. All the hotel bathroom amenities. Electric kettle and mini fridge came in handy. Great location. Near restaurants, bars, groceries and transit. I would totally stay here again.
张张We ringed the bell several times no one showed up at the front desk. We had to wait for about 10 mins for the person to show up at the front desk to check us out.