Turim Estrela do Vau 飯店

大公寓。每天都會更換用過的毛巾、補充衛生紙並整理床鋪。此外，其間無需進行任何清潔，但您可以自行進行清潔。房間陳舊，燈壞了，淋浴間的磁磚壞了，廚房用具很少。泳池很乾淨，我們去的時候，有足夠的日光浴床。每兩天更換一次浴巾。我們很驚訝泳池酒吧關門了。裡面的酒吧很貴。總的來說，我們住得很愉快。

對這個酒店非常不滿意。飯店本身很乾淨，但是有些陳舊。泳池很髒。在為期一周的住宿期間，我們不得不忍受建築工程，例如在游泳池旁的屋頂上用 Kango 錘敲打……只能忍受幾天的短暫時間然後就離開了。我們並不知道這種情況，當我們投訴時也沒有人道歉，工作人員提供了一個電子郵件地址來投訴，但該地址不接受任何訊息/電子郵件。工作人員非常不樂於助人。有一天，我們因為在游泳池使用房間裡的毛巾而被一名工作人員攔住，但我們從未被告知毛巾在接待處後面。另一位客人告訴我，她的房間裡到處都是蟑螂，由於工作人員沒有幫助，她甚至自己去買了噴霧劑。我知道我們在四月旅遊旺季之前就去了，但酒吧很早就關門了，沒有活動或食物，正如廣告所說。此外，除非你有車，否則要準備好花很多錢搭計程車，我們有車，我們很幸運，最近的商店大約 20 分鐘的路程。飯店附近沒有任何便利設施。整體來說非常失望，如果您想度過一個愉快的假期，請考慮其他飯店，我不會推薦！

After several phone calls and emails requesting a refund of $73.10 - We are taking this matter up with Visa and government agencies. We did not stay one evening in this hotel. Unpleasant experience - walked into a filthy uninhabitable room, walked out. As of Dec 2024, this hotel has told us we would be taken care of. They have not refunded this fraudulent charge to our Visa. E-mail correspondence will be posted in photographs. Do not stay in this hotel.

We stayed in for 5 nights.Location is really good when you have car.Rooms are a bit dated but clean.We enjoyed the fact it was not too busy or noisy place. However the receptionists upon our arrival were clearly not in good mood.No smile no welcome...basically they seems to bothered by the fact we came in to check in.To be fair it was 11pm but still... Also we had to paid deposit 100euros and we have been told we will get it refunded after check out.We have checked out 4 days ago and we still didn't receive it back!!! I guess it could have been really nice place if the reception will be little bit more welcoming and rooms renovated a bit. At this point I have to say that our experience was below average.

很棒的假期！我們受到了熱烈的歡迎，公寓寬敞、舒適、設備齊全。為整個家庭提供日常清潔服務和活動。飯店內設有游泳池，距離海灘僅 5 分鐘步行路程。工作人員非常友好和樂於助人。

Magnifique appart hôtel, de l'accueil au service d'entretien des chambres, tout était parfait. Cadre exceptionnel, belle piscine. Appartement bien conçu avec 2 salles de bains pour deux chambres. Tout le personnel est au petits soins afin de nous satisfaire.