Was lied to about the room i was supposed to get. So I had to get a new room and they only wanted to do a 10% discount I thought that was not fair .So I asked for the difference in room to be refunded to me.
Also there was still open drinks in the fridge in my room. It was not cleaned properly. Ive never really had a problem with this hotel I've stayed there a few times. I had a rude front desk person. The second person was really nice working along side of her. It was just me and my two children, but I had a lot to carry in because it was my daughter's birthday. Kids are 5 and 6 btw. I didn't get one offer for someone to help me. I mentioned that at the front desk. Gonna be a while before I come back here to be honest.
翻譯