Homewood Suites by Hilton - Kalamazoo/Portage, MI

Extremely clean,beautiful facility with a wonderful friendly staff! Highly recommend this hotel for overnight stays!

Very convenient lots of things in the area. The heated pool was definitely not heated though and we couldn’t even enjoy it

Everything was fine except the front elevator wasn't working. The mattress was a little to soft for me but not a deal breaker.

Property was beautiful and the room was really nice but I think it needs to be stopped a little better I mean three glasses, two butter, knives one of them dirty two forks you know just not very good and then housekeeping oh hell with housekeeping we had to go down to the pool to get some towels because housekeeping they told me only comes every four days That was a bit well, I should say quite inconvenient. The staff was very nice. The breakfast was really not very good. The options were very little and I have never in my life had cubed sweet potatoes with eggs and sausage so there wasn’t much of a variety. I actually took my family out to breakfast the second day we stayed there , but overall it was clean. The pool was very nice just a pretty place but for a Hilton there’s a lot of repairs that need to be done.

The hotel check in was great Nice room comfortable Breakfast was excellent We recommend this hotel to everyone

Horrible hotel. Avoid at all costs. Black mold in the living area. There was a “ kids party” in the room next to us. They were running up and down the halls, screaming, slamming doors all hours of the day and night. We complained several times but the staff was unwilling to help us. They told us to call the police. We ended up leaving that night to get a room elsewhere. Ridiculous!

The hotel could use a refresh of furniture. The hotel was clean and we were given an upgraded room.

Good value with comfortable bed. Room seems to need updating or at least a deep cleaning

Stephen was a big help with an amazing solution to all of my questions