凱藝套房飯店

Will not be staying here again. The hotel looks run down when you approach the building. The manager that checked us in was nice but not very professional at all. Everything was dirty and just not maintained well. Shower missing some grout and caulk so shower leaked. Halls smelled like ****. Had to have keys reset multiple times. Rest of staff was nice and helpful but just overall a gross hotel.

Spent about $175 for a night. Property overall is very dirty. The carpets in the hallways was just gross and the place smelled like stale smoke. The room had the same stale smoke smell and just felt dirty all the way around. When I say dirty carpet I mean it looks like it hasn’t been vacuumed to cleaned for 10 years.

it was a bad experience, they mixed up my room number, and people were banging on my windows and doors at 4 a.m. very worst!!!!

I wasn't given the room I reserved, I was called at 1am from the front desk and was told that I was going to be moved to the right room. When I approached the manager in the morning and told him, he said that I was given the right room, even though it didn't match the booking itinerary, and he just shook his head about the phone call. Someone somewhere messed up and they were all trying to cover each other... Don't recommend... ***** in the parking lot, dealer in the hallway...

Great getaway Our stay was excellent. We had a very clean and comfortable room. It was very big with a comfy bed and chair. The breakfast was delicious and plentiful. Staff were very friendly and helpful.We definitely wouod stay here again.

They stay was pleasant and frint desk staff were nice but the room.was not the cleanest. The bathroom towels has stains on them which you can tell they tried to bleach but it still showed through. The room ceiling was covered in co. Webbs so big and long they damced with the heat. Sheets seemed clean and were spfr and comfortable. The carpet was filthy and felt stick on feet. We kept our shoes on when walking in hotel room. You could see the dirt and crumbs, as though they forgot to vacuum. In morning when on our way to breakfast the housekeeps were waiting oursode the room and asked if we are leaving today which i didnt mind, nut upon return to my room they vlocked the door woth cleaning cart that i had to move away. They kept govering around room almost rishing us out which was uncomfortable as we stl ahs 1.5 hrs to go before check out. Thr pool.was also put of service. Some positive were breakfast it was tasty although i obly had the waffles. Don't think I will stay here again but does the trick if you only want to sleep there.