海灣別墅度假村(Bay Villas Resort)

No advertised complementary toiletries in the room. A lot of mould in the very tiny bathroom. Supposed to be non-smoking section but couldn’t sit on balcony for cigarette smell. Light on very narrow stairwell not working on one floor so quite dark and dangerous at night. And worst of all : plastic wine glasses!!

Communication was terrible both pools and bbq areas not available to use and they did not communicate that with us even though I was emailing them a week before arriving and no apology and were quite rude while our stay . Had to purchase beach towels to go to the beach . Would have at least thought they would be complimentary concidering we couldn’t use any resort features . Pool photos on site were definitely not the photos from the resort , even we could use it . First time in port Douglas and would not recommend Bay villa to anyone.

We had 5 nights in a really nice quiet, comfortable self contained 1 bedroom ground floor apartment with all necessary mods and cons to make our stay really enjoyable. Easy free parking was a bonus and only a short walk from the Main Street of Port Douglas

En studio med enkel utrustning, BBQ fanns med utrustning, inkl kyl och matbord. Då det är en bit till affärer var det jätte bra att det fanns shoppingstroller att låna. Det fanns även strandstolar att låna. Fina tvätt möjligheter. Fanns två mindre pooler i bra skick. Härlig säng.

We stayed for 9 days. It was Very clean and quiet. Fairly central to shops. Staff was great. The only thing we didn’t like was the three flights of stairs with luggage was difficult and housekeeping after the forth day only ment they change bed sheets and towels. No soap shampoo or coffee was replenished however if you asked for some they gave it. Laundry was free as well as soap but it was cold water only. All in all it was very clean and comfortable.

Access to front main road and back road (rear access) allowed one a choice of access. One can walk to the main shopping and dining area, the library and the marina easily. The bedding (mattress) in the unit requires updating so if you have back issues, the bed in the unit we occupied could be problematic.

Peaceful, friendly staff, quick check in, my only problem was no lift so would be hard for older or sick people to climb the stairs. Otherwise a lovely option

Very well set up apartment. Lovely pool area. Only a pleasant 10 minute walk from the busy eating and shopping area. Helpful staff Smallish bathroom and if you struggle with stairs make sure you book a downstairs room.

My bed was great and surprisingly my pillow was exactly how I liked it. Rooms are close and you hear toilet flushing at all hours of night but you get used to it. Close to macrossan street and 2 back from beach. Good location. Very helpful staff.